07/29/2026
Today we serviced a new client who was seeking
After inspection, we noticed a strong doggy accident odor lingering in the cushions. We immediately stopped and brought this to our client’s attention.
We shared what we found and described our limits regarding these concerns, especially if the puppy is not trained or continually urinates in the same areas.
Sofa cushions can be very porous because of the foam installed, which becomes a sponge when any liquid (or, in this case, urine) is present.
We applied our cleaning agent heavily and extracted most of the areas repeatedly. Once we informed the client that we could make progress but not at 100%, we were able to bring some light to the matter.