07/24/2026
Thereās something so many people miss when offering a serviceā¦your talent alone or skillset wonāt secure you the clientele! You can be the best in the world at something and most talented but if you lack customer service you will lack the customers!
Finding clients that allow me to become more than a cleaner or helper but have welcomed me as family, a friend or just another person there to help is so heartwarming!
While I believe relationships in business must remain professional I do also believe the best service you can give is a personal one, a genuine love and care for those you work with and what you do.
I may be the business owner but in reality I now have multiple bosses. I treat my position as though I work for each of my clients, if Iām late I give them a courtesy as I would a CEO or boss I work for. I Iisten, understand and do as Iām told or requested by my clients, in that moment Iām the employee. Itās not about what makes me comfortable or what I like or donāt like while in a home. I take the time to understand, and get to know each of my clients. Their likes, dislikes, goals and so much more and I do my very best to adhere to that like a company policy. When I leave the home- Iām the boss again.
See for me itās more than just a clean, itās building relationships that matter. Creating long term friendships and family. Building a loyalty and trust that lasts longer than a few hours clean.
You know youāre doing okay when you leave a clients home with a āgood bye and love you āā¤ļø
Thatās when you know youāre doing something right, thatās when you know youāre offering so much more than just a clean home. Thatās when you start winning.
Companies are built on loyalty, trust, honesty and most importantly genuine relationships with top notch customer service- and Iām more than proud to say thatās what I offer š«¶š»
