11/02/2026
Office Reception/Administrator
Location: Marsden Point, Bream Bay
🕒 Employment Type: Part-time – 5 x 5 hour days per day, with the flexibility to extend hours in the future.
About Us
NCS proudly serves the Bream Bay, Whangārei and surrounding Northland regions! We’re a trusted local business known for delivering quality cleaning services with honesty and care. Our team values professionalism, reliability, and community, and we’re excited to invite a detail-oriented Office Administrator to help support our continued success. The ideal candidate will have strong administrative and organisational skills, along with experience in office, accounts management and health & safety compliance.
Key Responsibilities
* Be the friendly face of our office—handle incoming calls, emails, and greet clients, visitors and sales
* Generate job schedules for new client requests
* Allocate invoices to the correct client jobs
* Maintain/create customer databases and ensure accurate job records
* Prepare invoices for completed work
* Coordinate with staff and management to ensure smooth job ex*****on
* File and organise completed job documentation
* To be confident using Mac, Microsoft Office including Word and Excel
* Flexibility to adapt your hours when required
* Supportive and hands-on team environment
* Experience with Microsoft and/or job management software preferred
* Some PA duties as required
* Prepare and update policies and procedures
* Maintain/update if and when required social media platforms
* Create and manage shift arrangements for staff in company app
* Performing other relevant duties as needed
* Create and manage records for personnel, financial, and other types of data
* Payroll when required
* Maintain client files, engagement records, and supporting documentation in line with internal policies and instructions from senior staff.
* Create and prepare new customer proposals, reports, site audits, relevant documents
* Schedule appointments, meetings, and follow-ups as instructed, and update calendars and booking systems accordingly
* Ensure accurate filing, document control, and secure handling of confidential information in accordance with privacy requirements
Job summary:
* 2-3 years minimum of relevant work experience required for this role
* Expected salary: depending on experience
* Part -time hours that may extend
* Mon- Friday
Skills & Experience Required:·
Proven experience in office administration·
Basic accounting knowledge (Xero experience preferred)·
Understanding of health & safety requirements and documentation·
Strong attention to detail and time management skills·
Excellent communication and interpersonal skills·
Proficient in Microsoft Office (Word, Excel, Outlook)·
Ability to multitask and work independently
What We Offer:·
Supportive and friendly team environment·
Opportunities for growth and professional development·
Competitive pay and flexible working arrangements
Desired competencies
* Analytical thinking.
* Initiative.
* Business awareness.
* Tenacity.
* Strategic thinking.
* Positive approach to change.
* Experience in a similar role (required)
* Excel and Word
* Xero Accounting Software
* Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face-to-face, social media.
* Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
* Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
* Commerciality: ability to apply knowledge in a practical, commercial manner.
* Teamwork: willingness to assist and support others as required and get on with team members.
* Time management/organisation: accomplish objectives effectively within the time frame given and carry out administrative duties within the portfolio in an efficient and timely manner.
Professional approach (essential).
Confident manner (essential).
Positive approach to change (essential).
Advanced working knowledge of Mac, Microsoft Word, Excel, and PowerPoint is essential.
The successful applicant must be able to show a calm disposition as this is a very busy and pressured role. We are looking for someone who can hit the ground running and see this as a long term position growing with the company.
You will have excellent communication skills and display the energy and drive to really make a difference.
If this sounds like you please forward your cv and a brief covering letter outlining your experience and suitability for the role to [email protected]
