31/05/2026
Today I was shouted a lovely afternoon tea and meal by one of my long-term clients, and it made me realise something...
After years of cleaning for her, I actually knew very little about her personal life.
That might sound strange, but when I'm working, I've never felt it's my place to delve too deeply into my clients' private lives. In fact, half the time I don't even know exactly what people do for work. I may hear the odd whisper around a small community, but generally speaking, I prefer not to know.
For me, the relationship is professional, respectful, and above all, discreet.
It was lovely to sit down outside of work and share a little more about ourselves beyond the usual conversations. My safe topics are generally the weather, kids, animals, gardens and the occasional good gas bag. I love a chat, but I'm also pretty good at reading the room.
The older I get, the more I realise that a big part of this job isn't just cleaning.
It's knowing when someone wants to talk and when they don't.
It's understanding that some people want a friendly catch-up, while others simply want to come home to a beautifully cleaned house and a little bit of peace.
It's being trusted in someone's personal space and respecting that trust.
We often say that cleaning is about more than cleaning. If we can make someone's day a little easier, lighter, or happier, then we've done our job well.
And if I'm honest, I look forward to seeing many of my familiar clients each week too, so we must be doing something right.
I'd love to know—if your work involves people, how do you navigate the balance between being friendly and being professional?
And what do you do when you meet someone who loves a looooong conversation... or when a worker starts oversharing? 😅