17/10/2020
Recently we received some calls which we were quite puzzled:
Customer: "Hi is this Alphakleen and do you provide disinfection service?"
Me: " Yes we are."
Customer: " Our place have come in direct contact with confirmed +ve case patient, are you able to do it too?"
Me: " Yes of course we do. Why do you ask so? It is our job & duty as part of the front-line disinfection service provider"
Customer:" Oh...because I have called a few other disinfection companies and they said they don't provide service to confirmed +ve case premises."
Me: "(In puzzle and also in awe) What...?"
Customer: "Yes I know it sounds ridiculous but it's true!"
Me: "Well, we always treat every disinfection service as if there has been infection. We will take necessary precaution steps and to ensure your premise is properly sanitized."
Customer:" Great thank you!"
Well, the conversation above I know logically it makes no sense but it's true. Some disinfection service provider really don't have the confident in handling confirmed infected premise.
Our company had actually started providing eco-friendly and biodegradable water-based disinfection service since 2015. As a safety measure, we always conduct our job with the highest degree of respect and treat every job as if there's has been infection.