Tetu Water & Sanitation PLC

01/06/2026

Happy Madaraka Day to all our customers, stakeholders, and partners.

26/05/2026

Dear Customers,

Please be informed that our offices will remain closed tomorrow in observance of Eid Ul Adha.

We shall resume normal operations on Thursday 28th May 2026.
For any urgent issues, kindly reach us through our communication channels.

We wish all our Muslim brothers and sisters a blessed and peaceful Eid Ul Adha.

26/05/2026

NOTICE !!! NOTICE

25/05/2026

Meter Reading starts Today 25th May 2026

22/05/2026

20/05/2026

Tetu Water and Sanitation PLC invites sealed bids from eligible and qualified bidders

15/05/2026

TEWASCO Board of Directors and Staff .
A productive day to discuss operational performance, service delivery challenges, and strategies for improving efficiency in the field.
During the session, field officers presented key issues affecting service delivery, including water distribution challenges, customer complaints, illegal connections, and infrastructure maintenance needs. The Board provided guidance on strengthening accountability, enhancing customer service, and improving revenue collection.
The meeting also emphasized the importance of data accuracy, timely reporting, and adherence to company policies when handling customer information in the field.
The Board encouraged field officers to uphold professionalism, integrity, and transparency while executing their duties and assured them of continued support in terms of resources and capacity building.
The meeting concluded with a commitment from both parties to work collaboratively towards improving service delivery and customer satisfaction.

06/05/2026

To ensure accurate billing and better service delivery, we kindly request you to allow our staff access to your water meter.

03/05/2026

Dear Valued Customers,
Water supply has been affected due to recent acts of vandalism on our water infrastructure. This has led to interruptions in normal water flow in some areas.
Our technical team is currently on the ground working tirelessly to restore the system and resume normal supply as soon as possible.