Kisumu Water and Sanitation Company Limited

Kisumu Water and Sanitation Company Limited Kisumu Water and Sanitation Company Limited provides water and sanitation services to the residents of Kisumu City in Kenya.

Kisumu Water and Sewerage Company (KIWASCO) was founded in 2001 and registered under CAP 46 of the Laws of Kenya as a subsidiary company of the Municipal Council of Kisumu. It began its operations on 1st July 2003. KIWASCO was established through the reforms that took place in the water sector nationally and based on the decision to privatise essential services. It was established through the tran

sformation of what used to be the water and sewerage department of the Municipal Council of Kisumu. Its core objective is to make the water and sewerage services provision a commercial activity that generates sufficient revenue to sustain operations.

🚨🚨📞 Call us now… so you can enjoy your weekend stress-free?
30/07/2026

🚨🚨
📞 Call us now… so you can enjoy your weekend stress-free?


Just before you hand over that key, take a few minutes to close your water account. It's quick & simple. Give yourself a...
28/07/2026

Just before you hand over that key, take a few minutes to close your water account. It's quick & simple.

Give yourself a peaceful settlement!

Today, KIWASCO was privileged to engage in an insightful interactive workshop and webinar hosted by the Central Bank of ...
23/07/2026

Today, KIWASCO was privileged to engage in an insightful interactive workshop and webinar hosted by the Central Bank of Kenya (Official) on investing in government securities.

The session covered key practical insights into Kenya Government Securities, highlighting the core benefits of investing in government backed instruments.

Focusing on who can invest and how, the webinar provided practical guidance on investor eligibility alongside a step by step signup process for all categories of investors.

For us, continuous capacity building is key to driving strategic management and organizational excellence. Staying informed on Kenyan government securities such as Treasury Bills, Treasury Bonds and the Dhow CSD platform is not just about personal growth; it is vital for our organization.

Building strong financial literacy strengthens our collective financial health, sharpens our strategic decision making and equips us with better risk management skills as we continue to serve our community efficiently and sustainably.

With the NEW KIWASCO App, you can:• Check your water bill anytime• Make quick and secure payments• View your bill and ac...
22/07/2026

With the NEW KIWASCO App, you can:

• Check your water bill anytime
• Make quick and secure payments
• View your bill and account statement
• Submit your meter readings
• Report service issues and interruptions
• Apply for a new water connection
And much more...

Experience a faster, easier, and more convenient way to manage your water services.

Download the KIWASCO App today and enjoy water services right at your fingertips!



Ready for your next challenge? Here is the opportunity you have been waiting for!
22/07/2026

Ready for your next challenge?

Here is the opportunity you have been waiting for!


Click the link below to access the approved WASREB tariff... https://kiwasco.co.ke/wp-content/uploads/Approved-Water-Taa...
20/07/2026

Click the link below to access the approved WASREB tariff...https://kiwasco.co.ke/wp-content/uploads/Approved-Water-Taariff.pdf

We are privileged to have been onboarded in a Water Utility Regional Partnership programme for the improvement of Custom...
17/07/2026

We are privileged to have been onboarded in a Water Utility Regional Partnership programme for the improvement of Customer Services implemented by JICA.

This is a peer-to-peer exchange programme that brings together four water companies in Africa including KIWASCO, Lilongwe Water Board (Malawi), City of Cape Town (South Africa), and Lusaka Water Supply and Sanitation Company (Zambia) to share experiences and learn from one another in enhancing service delivery.

As part of the programme's commencement, the JICA team paid a courtesy call to KIWASCO Managing Director to provide a brief on the initiative, highlighting its objectives, key activities, and expected outcomes. They later met the implementation team to further discuss the operations of the company.

The one-year programme aims to foster the exchange of diverse ideas and best practices among the participating utilities, with the goal of improving customer service, strengthening operational performance, and enhancing service delivery to customers across the region.

Key areas to be covered in this programme are meter & billing management, revenue collection, illegal activities, customer awareness and stakeholder engagement, tariff setting and pro-poor policy.

We held a sensitization forum at Kosawo Hall, bringing together the Water Kiosk Vendors and Delegated Management Model (...
16/07/2026

We held a sensitization forum at Kosawo Hall, bringing together the Water Kiosk Vendors and Delegated Management Model (DMM) operators.

The purpose of the meeting was to explain and discuss the newly approved 2026/2027–2029/2030 Water Tariff.

During the session, we discussed the key aspects of the new tariff, including the tariff breakdown and how it applies to each group represented. We also took time to explain some of the important clauses to help everyone better understand the new rates.

In addition, we addressed service-related issues, including our shared responsibility to reduce water loss, improve the reliability of water supply, adopt decent sanitation solutions, among other topics.

These engagement forums are important in ensuring our grassroot customers are well informed about the newly approved tariff.

Tomorrow, 17th July 2026, we will continue the sensitization at Nawa Grounds from 9:00 a.m. We invite residents of Usoma & the surrounding areas to attend.

Save water. Save a coin. Secure tomorrow.Get details of the new Tariff on our website through the link below.https://kiw...
15/07/2026

Save water. Save a coin. Secure tomorrow.

Get details of the new Tariff on our website through the link below.

https://kiwasco.co.ke/wp-content/uploads/Approved-Water-Taariff.pdf


Get details of the new Tariff on our website through the link below.https://kiwasco.co.ke/wp-content/uploads/Approved-Wa...
14/07/2026

Get details of the new Tariff on our website through the link below.
https://kiwasco.co.ke/wp-content/uploads/Approved-Water-Taariff.pdf
Stay informed.


Address

3210
Kisumu
40100

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00

Telephone

+254575007000

Website

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