Indepth Managed Services’ centralised UK Hub is at the heart of its operation, providing essential support to the internal and external workforce. The Hub co-ordinates day-to-day scheduling and deployment of resources, using the latest business technology and management tools. Monitoring of all services across contracts is available in real time, enabling productivity, performance and contract rev
iews to be delivered to client expectation. The UK Hub is built around an automated central customer relationship system, which is used to develop and enhance the contract database, enabling management of service and recruitment provision. Professional customer relationship operatives manage incoming enquiries via our dedicated customer service line, whilst employee relationship officers manage the employee helpline used to order materials, highlight equipment requirements, report absence, book holidays or report any issues. Specialties
National Cleaning & Support Services, Commercial, Manufacturing & Distribution, Healthcare, Retail, Window Cleaning, Industrial Cleaning