RCCN has been formed with the sole aim to deliver impressive results in the Education Sector, driving out costs, improving working conditions and taking a green approach to delivering cleaning contracts. Mark Kiaie, the MD of RCCN, has a long history of starting and growing significant businesses in retail/catering/textiles/Financial Services/Technology and developing brands to become market leade
rs. His ethos over the years has been based around a continuous improvement culture from top to bottom. Mark creates environments where everyone feels they really are part of a team and a place where everybody contributes to the overall success of the company. From the outset Mark wanted to gain a deep understanding of the business from the ground up, to that end all of his senior team including himself worked daily for several weeks on several “live” school contracts and discussed operational efficiency with the staff doing the jobs day to day. This “back to the floor” approach is a key management philosophy that translates into true customer and staff satisfaction.
