08/10/2026
A Polite Reminder to All Customers
We would like to kindly remind all customers that we have noticed an increasing number of late payments, both from customers on our Advance Payment scheme and those who pay after their clean.
Advance Payment Customers
Our Advance Payment option is offered at a discounted rate, and this discounted rate is only available when payment is received by the date your advance payment is due.
If payment is not received before your next clean is due, your cleaning will be charged at the full price, and your account will be updated accordingly.
If you would like to continue receiving the discounted rate, we will need to receive any outstanding amount owed, along with your next advance payment, before your next clean.
Customers Paying After Cleaning
For customers who pay after their clean, we kindly ask that payments are made as soon as possible after your cleaning has been completed.
Please be aware that customers with more than two outstanding cleans will have their cleaning service placed on hold until the outstanding balance has been paid.
We really appreciate your continued custom and cooperation. These payment terms help us keep our service running smoothly and ensure we can continue providing the best possible service to all our customers.
Thank you for your understanding and continued support.
