14/10/2026
Some great feedback from a lovely customer yesterday.
I just wanted to say a massive thank you to Steve for sweeping my chimney.
I’ve never had a log burner before, but Steve was very informative and went through everything I needed to know to get started with it, to the point where he even showed me how to load my log burner and got it all prepped for my first burn.
I was having a very bad morning when Steve came round, to the point where I opened my door to him in tears due to a water leak I had in the kitchen that morning. Steve was absolutely fantastic with me, not only did he remain professional, but was also so calm, empathetic and reassuring.
I would highly recommend Steve to anyone who needs their chimney sweeping.
Thank you so much!
Emily-Jane