27/10/2018
**OUR RAIN GUARANTEE**
For some of our newer customers on our regular monthly maintenance schedule we’d just like to explain that in addition to our usual quality of general work guarantee we also offer a ‘Rain Guarantee’ for your peace of mind.
Whilst the vast majority of our newer customers are fine with us working in wet conditions, we understand that there will be a small number who will be sceptical about the results of us cleaning in the rain, which we fully appreciate.
As we all know the weather in the U.K. is very unpredictable. At particular times throughout the year we wouldn’t be able to offer the regularity of cleaning visits we do if we allowed the weather to dictate when we could or couldn’t work.
So with that in mind we offer our Rain Guarantee
IF THE CLEANLINESS OF YOUR WINDOWS IS AFFECTED BY US CLEANING THEM IN BAD WEATHER CONDITIONS JUST CALL US WITHIN 24 HOURS. WE WILL RETURN AND RECLEAN ANY AFFECTED WINDOWS FREE OF CHARGE.
*Doesn’t rain make my windows dirty?*
No.....dirt makes your windows dirty not rain.
It’s a common misconception that rain makes windows dirty-this simply isn’t true. When a dirty window and frame gets rained on and then dries you are often left with dirty spots.
This understandably leads people to assume
that the rainwater was dirty.
What is actually happening is that the relatively clean rainwater is hitting your already dirty window and frame. This water runs down the glass, taking with it some dust and general dirt. When the water dries, it leaves behind it the dirt it collected in concentrated, dirty spots.
If we clean your windows during a rainy day using our pure, filtered and deionised water this doesn’t happen! We remove all the dirt, dust and surface contaminants from the glass and frames. This means that there is nothing left for the rainwater to collect and leave behind – no more dirty rain spots.
*Isn’t rain dirty?*
No! This is incorrect.
Rainwater has approximately 30 times less contaminants in it that tapwater and is almost as pure as the water we use.
Because rainwater is relatively free from impurities, and our system doesn’t leave any chemical residues, we can clean your windows in the rain and still deliver a sparkling, smear free shine every time.
There are times when it isn't suitable to window clean in bad weather, even with a rain-guarantee. These are generally high winds or torrential storms that would create unsafe working conditions.
But if it is light rain/drizzle or we judge it to be suitable enough to be able to work then yes you will still see us cleaning in the rain.
We understand you want a regular and reliable service and you’ll always have our rain guarantee to fall back on if you are dissatisfied with the quality of work received.
