Elite Mobile Valeting Ltd

TERMS AND CONDITIONS


Prices discussed on the telephone or via social media platforms, are a quotation and may be subject to change once we have seen your vehicle. The quotation may be increased should the vehicle not be as described, extra services are requested, or the vehicle is significantly dirtier than we would otherwise reasonably expect. This could be due to the size of your vehicle, ver

y muddy carpets, mouldy upholstery, excessive dog hair, nicotine odours etc. We will discuss your individual requirements upon inspection of the vehicle. All payments must be made on the day, upon completion of the service. HOW LONG WILL MY VALET TAKE? A mini valet can take around 1 hour 15 minutes and super valet can take around 1 hour 30 minutes, on other valet/ packages options time varies depending on...
It is common to go a little over the estimated time as we always give that little extra attention to detail, culminating in job satisfaction, customer satisfaction and the Wow factor! BAD WEATHER CONDITIONS AND YOUR BOOKING

We carry out valet services all year round but, on some occasions, the weather prevents us from pursuing our normal duties. In this event, if you have an undercover area or suitable garage, we could still valet your vehicle. If no such sheltered work area is available, bad weather may regrettably force us to cancel. We will contact you by phone to confirm the cancellation and to re-schedule a more suitable appointment. CONTENTS OF YOUR VEHICLE / PERSONAL ITEMS

If you have booked a valet service, please make sure your vehicle is in a reasonable condition by removing excess items from the interior and boot area. Either remove all your personal belongings, or put them in a bag away from rubbish that we will clear. Items that may resemble rubbish could be considered disposable and, therefore, removed. We will not be held responsible in such a situation. DAMAGES

We will not be held responsible for any damage to your vehicle arising from ill fitting trim, loose or faulty parts, door mirrors held on with chewing gum etc. Please ensure you make us aware of any potential problems before we start the valet. WE AIM FOR 100% CUSTOMER SATISFACTION

If you have just read all the above, don't worry! Terms and Conditions are there to protect yourself and us. We build our business on recommendations and we really do enjoy looking after cars. That's why we are considered to be extremely good at what we do, and excellent value for money. We always go that extra mile! Please book in confidence. OTHER

Please note we may take before and after photos of your vehicle for use on social media etc, number plates are blurred out. If you do not wish your vehicle photos to be used please advise us beforehand. Thank you,
Team Elite Mobile Valeting.