04/06/2026
When I first started my cleaning business, I got a phone call at 10pm from a man who wanted his house cleaning the very next day.
Back then, every enquiry felt like a lifeline.
I was trying to build something from nothing.
Saying yes to every opportunity that came my way because I was terrified there wouldn’t be another one.
So when he started negotiating the price down, I agreed.
Then he pushed a little more.
And I agreed again.
I told myself that work was work.
I told myself I should just be grateful.
The next morning, I turned up on my own.
What I thought would be a straightforward clean turned into one of the hardest jobs I’ve ever done.
Hour after hour.
Room after room.
Scrubbing. Lifting. Cleaning. Pushing myself because I’d given my word.
One day turned into two.
By the time I’d finished, I sat down and worked out what I’d actually earned.
About £5 an hour.
I remember driving home exhausted.
My whole body ached.
I felt completely defeated.
When I walked through the front door, I cried.
Not because of the cleaning.
Because I felt like I’d failed.
I felt foolish for not knowing better.
But now, when I look back, I realise that phone call was one of the best things that ever happened to me.
It taught me that being busy isn’t the same as being successful.
It taught me that not every customer is the right customer.
It taught me that if you don’t value your own time, other people won’t either.
Most importantly, it taught me that charging properly isn’t greed.
It’s what allows you to build something sustainable.
It’s what allows you to pay people fairly.
It’s what allows you to deliver a service you’re proud of.
Today, I’m grateful for that job.
Not because of the money.
But because of the lesson.
Sometimes the moments that break your heart are the very moments that build your future 💖