https://www.facebook.com/232982956713256/

Kendry

Name: Kendry
Address: Redditch, Redditch, GB
Telephone: +447968175166

Call Directions

Training the nations Carpet and Upholstery Cleaners The latest development came in 2023. Great for business but for many students, intimidating.

Founded in 1980 by Ken Wainwright as a carpet and upholstery cleaning business, we progressed to become the leading specialist in our area. In 2013, to put our knowledge and skills to good use, in partnership with one of the country's leading suppliers in Cornwall, we expanded into the role of teaching others to clean carpet & upholstery cleaning. Our next milestone came in 2016 when I dedicated my time to the training side of the business whilst https://www.wainwrightscarpetcleaning.co.uk/ was taken over by the next generation of the family. The carpet cleaning market has grown significantly over the years with many courses over-subscribed and with larger classes. It is well documented within the education profession that smaller classes are more conducive to better learning, especially for those who are uncomfortable in a classroom environment. So this is our niche area. Smaller classes give a more relaxed learning environment. More time for everyone. More time to explain intricacies that a student may struggle to understand first time round. More time for the students to learn and practice the hands-on-the-tools skills during the practical modules. We even offer the option for a student to have a complete one-to-one training course should they feel that this would be beneficial to them. We revitalised the training marketplace in 2013 and we're doing it again in 2023. Kendry, training the nations carpet and upholstery cleaners.

30/10/2026

A student recently asked me why we have so many different brands of cleaning products in our Kendry Carpet Cleaners’ Training Room. Our answer is simple. Our training is generic and without bias or prejudice to any manufacturer or supplier. We teach you about the different chemical types and uses and how to clean carpets in an effective way, not how you must use this or that brand of "SuperSuds” to be the best carpet cleaner who ever dragged a wand across a carpet. Hand on heart, I believe that all carpet cleaning chemicals will produce good results if the cleaning system is executed correctly and at the same time I will also admit that some products will perform better others. What’s most important for us at Kendry is that you know how to perform all of the cleaning processes to the highest order and that is why we teach you to work to British Standard’s BSI PAS86 specifications. It is then your decision to select the products you need based on your own research and experiences. If you want to discuss with me any specific chemicals, yes I will share my opinion with you if I have experience of that product.
If you would like to discover more about our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return

Safe and happy cleaning😊
Ken
[email protected]

25/10/2026

A significant benefit of our Kendry training is that our One-On-One courses permits more time and opportunities for a student to raise questions. Earlier this month, a student asked me to elaborate more about the consequences of her equipment and chemicals being affected by overnight frost. My policy has always been to either remove all aqueous products from the van or alternatively install some kind of safe heating into the van overnight. Every winters day I would watch the weather forecast and, erring on the side of caution, an overnight temperature forecast of +3C would trigger my actions as local temperatures may be lower than the general expectation for the region.
I always presume that liquid chemicals will be damaged by frost. Protectors appear to be more sensitive and have been ruined by lower temperatures and, in my experience, so too are the detergent-free active colloids. Liquid and spotter micro-splitters are peculiar though. They are salt based and when the thermometer needle falls, the salt crystalises and you will observe white solids that have dropped to the base of the container. If you stand the whole container in very hot water, stir/shake and keep the water hot or change it, the salt will go back into solution. Simples! I’ve never experienced any problems with dry powder products.
Equipment is also at risk from lower temperatures. I had a routine of draining all water from my hand-tools and wands, but if you have anti-drip valves installed, it’s not possible to easily drain the tool. Some equipment can be damaged by a frost even in the absence of water. Items such as QC fittings can be damaged due to uneven metal contraction at lower temperatures. First to go is typically the thinner area of brass on a male fitting as highlighted in the picture below. Wand valves are also commonly damaged as can internal components and fittings within your machine. And don’t forget your solution hose which is full of water. It makes good sense to always carry with you some at-risk spare components such as a couple of pairs of Quick-Connectors and the different valves for your hand-tools and wands. I’ve actually had a wand valve freeze within 5 minutes after placing the tool outside at the completion of a job!
Whilst insulation may ward off frost damage for a short time it will not be effective over multiple days if the equipment is standing idle. Indeed, insulation on it’s own can create even more damage as it will keep cold things cold as well as hot things hot, so unload or heat your van if it’s standing idle over Christmas for example or if you take a winter holiday.
To discover more about our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return.
Safe and happy cleaning😊
Ken
[email protected]

09/10/2026

As carpet cleaners, we are required to have knowledge of the fibres/yarns/carpets & fabrics we clean in order to select appropriate products and systems to execute the chosen cleaning process. I’m going to start with nylon. There are two basic types of nylon, type 6.6 and type 6 and there are differences in their manufacture and performance. Nylon 6.6 was invented first in 1935 by Wallace Carothers at DuPont (USA). It’s a higher cost than Nylon 6, more resilient and durable. Because it’s harder to dye than Nylon 6 it is often solution-dyed. We see a lot of Nylon 6.6 in workplace carpets, especially in CGD (Commercial Glue Downs) and in carpet tiles.
Nylon 6 was developed in Germany at IG Farbenindustrie AG in 1950 by Paul Schlack. Nylon 6 is the lower cost option, easier to dye and softer to the touch than Nylon 6.6. When I first entered our industry, there were lots of Nylon 6 carpets fitted in residential locations and with a huge array of colours ranging from dull and boring brown through to all the pastel shades.
Both nylon types are hard wearing and resistant to alkalis and mild acids. Nylons have many dye sites so as well as dyeing easily, are also prone to staining. Fibre abrasion from wear and tear is an issue that can make micro-soil retention a problem for the carpet cleaner so soil and stain resist treatments are of benefit.
Developments to improve a nylon fibre’s performance has been ongoing. The original fibres were round in cross section which magnified the appearance of soils, so the 2nd Generation were different being tri-lobal or square in profile, some also having “hollow tubes” within. The 3rd Generation had anti-static properties built-in and 4th Generation had a soil-resist coating which also helped to reduce the abrasion scratches. 5th Generation nylon also had acid dye stain-blockers.
To discover more about our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return.
Safe and happy cleaning😊
Ken
[email protected]

03/10/2026

So, you’re the best carpet cleaner in your town, You’ve had the best training (by us at Kendry, naturally) producing the best clean and shortest drying times and your fees are fair to both you and your customer. Sadly, this is often not enough. Here’s a story of personal experiences.
We wanted some roofing work completed at home. We did our research and several names kept cropping up, so we contacted them all for a quotation. One didn’t reply at all to our email or phone call. Another made an appointment but failed to turn up. We were delighted with our chosen contractor and have no reservation about recommending them in the future.
We had a similar experience for our new driveway. No shows and a total lack of respect with no return contact being made. The work has now been completed and we are again delighted. Both of the contractors we had chosen not only met but exceeded our expectations, which is not easy to do!
Different trades and professions require differing numbers of customers. For example, a builder may need maybe a couple of customers a year. A decorator perhaps 45 to 50 a year. But a carpet cleaner needs maybe 500 customers a year! To gain this sort of volume initially requires expensive marketing. But your goal must be for repeats and recommendations. A good clean, although essential, is not enough on it’s own. Respond professionally to every enquiry. Meet and then exceed a customers expectations and your growth can then be organic rather than purchased by advertising.
Here at Kendry, we can help you to be a great technician, so look inwardly at your own practices and procedures to see how you can improve to be the best business you can be.
To discover more of how our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses can help you and your business, then please forward your email address for details by return
Safe and happy cleaning😊
Ken
[email protected]

25/09/2026

When we clean or use textiles, there is one of two physical actions occurring. Absorption or Adsorbtion. There is a difference. An absorbent fibre will permit the water to pe*****te deep within the fibre’s core. Wool will absorb up to approximately 30% of it’s weight in water, cotton approx. up to 100%
An adsorbent fibre is typically synthetic (think of it as plastic) and will permit some water droplets to sit on it’s surface with only miniscule amounts being absorbed into the fibre itself. As an example, polypropylene can absorb as little as 0.03% of it’s weight in water, so is dependent upon the fibre’s surface tension adsorbing a little moisture.
This leads me to the purpose of this article. It is not uncommon for a technician to clean a carpet, producing what appears to be high quality, quick drying results. However, during the following days, he/she receives a message from the customer that the carpet now smells foul. Whenever I’m asked about this, it has always been a synthetic carpet. I’ve heard several theories about the cause and here’s mine. The main culprit is the pre-spray. Too much was applied and with a poor technique. As the pile is synthetic, it absorbs negligible pre-spray and the fibres will adsorb only a little too. Some soils will be released upon contact with the pre-spray and “washed” deep into and through the primary backing of a tufted carpet and maybe through to the latex adhesive. During the extraction stage, these soils will not be removed. As the non-absorbent fibres are poor at wicking, although the carpet feels dry to the touch, the total drying of the carpet is slow. This permits enough time for bacteria & mould to feed off these residual damp soils and produce the mal-odour. Further cleaning attempts will not remedy the problem. Only after total drying does the odour disappear.
To avoid this and many other carpet and upholstery cleaning issues, our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses can show you the way to be the best technician you can be. For details of our courses please forward your email address for details by return.
Safe and happy cleaning😊
Ken
[email protected]

18/09/2026

Earlier this week I had the pleasure to welcome a new start-up student onto our Kendry One-On-One Carpet Cleaning training course. In the weeks before he had not only researched our industry and the equipment required but also attended an introductory training course elsewhere to truly see what our industry required, purchased the right equipment to suit his needs, marketplace and van and all this finished off with our more comprehensive and intense Kendry training. A truly professional and businesslike approach and I applaud him.
As with nearly all professions and industries, gaining knowledge and skills is ongoing throughout your career so as well as your initial training, CPD (Continuing Professional Development) plays it’s part in helping you to be the best you can be. Whether you are a new start-up or an experienced technician, Kendry training can help you to be the best you can be. To discover more about Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address to receive details by return
Safe and happy cleaning😊
Ken

12/09/2026

What is wicking? A technical term for it is capillary action. The moisture content when we clean a carpet is distributed along the whole length of the yarn, top to bottom. If the carpet is over-wetted, water may also be located in the foundation or backing of the carpet. The only way the carpet can be completely dried is by the moisture wicking up the yarn before evaporating to the air, so the base of the yarn tufts dries before the top.
The rinse solution you use is a combination of chemical and water. During the drying process the water rises up the tuft and it also carries residual soils and chemicals. At the top of the yarn tuft, it is only the water that evaporates, soils and detergents are incapable of evaporating so they remain within the carpet. If you have correctly performed the whole of the cleaning process along with using appropriate pre-sprays and rinse agents, then you should not have created any issues, but cut corners and the carpet can look worse than at the pre-clean stage and may also create resoiling problems.
Here at Kendry, we will teach you how to clean carpets correctly. Not to our standards or any particular manufacturers standards, but to British Standards, as laid out in their PAS86 (2008) specifications. Rinse/extraction, soil absorption, encapsulation, dry powder cleaning, we cover them all. To discover more about our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return.
Safe and happy cleaning😊
Ken

04/09/2026

Carpet and upholstery cleaning isn’t rocket science, but it is cleaning science. It is therefore of immense importance that both new and more experienced technicians receive the best, most comprehensive and easy to absorb training possible. This isn’t as straightforward as it may initially appear.
My experiences of training carpet and upholstery cleaners during the last couple of decades has been that many students are apprehensive of entering into a classroom environment, especially if their school years were not enjoyable and maybe this was 10, 20 or more years ago. Then there are those cursed with dyslexia. Others may speak English as a second language and maybe not too proficient with the written word either. This will all be compounded by the size of the class, perhaps around 12 or so fellow students, maybe more. I have personally attended training courses with 40 and more present! This all shows that there are many reasons why some are apprehensive of a learning environment, sitting amongst their peers with a huge potential for embarrassment. Fortunately, for most students, the classroom environment will not raise any concerns.
Here at Kendry, we take a different approach to training. It is well documented within the education profession that smaller classes are more conducive to better learning. My own experiences confirm this. There is none of the tension and anxiety amongst the students that a larger class brings. The trainer has more time for the individuals, more time to explain technicalities should a student not comprehend something first time round. More time for the students to practice the all-important hands-on-the-tools skills. A win-win situation. Our training courses are taught One-On-One but we will accept multiple students from the same company. We don’t have scheduled training weeks, all courses are by fflexible appointments so you can often attend within a few days rather than a wait of maybe months.
Kendry training isn’t just about instruction, we also include demonstrations and practical hands-on-the-tools teachings for all of the generic cleaning systems.
If you would like to discover more about our Kendry One-On-One carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Cleaning Commercial Carpets training courses, please forward your email address for details by return.
Safe and happy cleaning😊
Ken
[email protected]

29/08/2026

Here at Kendry, on an almost daily basis, a student from somewhere in the world calls upon our technical support for assistance in some area of their business. Some notable examples from the last few weeks include:
Cellulosic browning (Oxfordshire)
Bad chemical odours (Worcestershire)
Soot soiling (Worcestershire)
Low moisture cleaning (Liverpool)
Tencel carpet on a yatch (Spain)
How to write an insurance report (Scotland)
Not all cleaning issues can be resolved 100% but it’s reassuring to know that our support has helped you achieve the best results for your customer.

To discover more about our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return
Safe and happy cleaning😊
Ken
[email protected]

21/08/2026

How long to dry a carpet? There’s no single or simple answer except to say that the whole of a correctly executed cleaning system has a bearing on the outcome. As a starting point, it is generally accepted that no matter how well you clean a wool carpet, it can take up to 48 hours for it to return to it’s pre-clean moisture level, yet it can feel dry after as little as one hour.
Lets start with the dry soil extraction (pre-vac). The dry particulate and fibrous soils can be up to 80% of the total soils in a carpet, so the more of this you remove with your Sebo/Nilco/Dyson etc, the less water you use. The less water you use, the quicker the carpet dries. Next is pre-spray. Think of your lawn. When it rains, the grass is wet and so is the earth beneath. But if we have a heavy dew, the grass is just as wet but the earth below stays dry. This is where you want your pre-spray to be, you are not cleaning the backing, just the pile. The pre-spray will soften the soluble soils. Agitation will loosen these soils. You now come to the rinse/extraction phase. This is not the cleaning, that’s just been done, it’s the rinsing and extraction. Your wand needs the correct jets, not old and worn, filters need to be clean. PSI settings need to be set. So many technicians using portable machines will set the psi far too high. I call it the testosterone factor. 13 amps doesn’t offer enough power to efficiently extract the water at elevated pump settings. Yes, a truckmount does, but not a portable. The way the wand is used is critical for both total cleaning/drying performance and for the technician’s health and wellbeing. On our Kendry One-On-One Carpet Cleaning Training Course practical modules, I teach a different technique for cleaning some polypropylene carpets as these will often have total drying issues that can create mal-odours 2 or 3 days after an apparently initial quick drying process. The techniques we teach will also help to avoid or at least minimise back-ache issues for the technician.
If you would like to discover more about how our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses can help you to be the best you can be, then forward your email address for details by return.
Safe and happy cleaning😊
Ken
[email protected]

Address

Redditch
Redditch

Telephone

+447968175166

Website

facebook.com

Alerts

Be the first to know and let us send you an email when Kendry posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.