https://www.facebook.com/232982956713256/

Kendry

Name: Kendry
Address: Redditch, Redditch, GB
Telephone: +447968175166

Training the nations Carpet and Upholstery Cleaners The latest development came in 2023. Great for business but for many students, intimidating.

Founded in 1980 by Ken Wainwright as a carpet and upholstery cleaning business, we progressed to become the leading specialist in our area. In 2013, to put our knowledge and skills to good use, in partnership with one of the country's leading suppliers in Cornwall, we expanded into the role of teaching others to clean carpet & upholstery cleaning. Our next milestone came in 2016 when I dedicated m

y time to the training side of the business whilst https://www.wainwrightscarpetcleaning.co.uk/ was taken over by the next generation of the family. The carpet cleaning market has grown significantly over the years with many courses over-subscribed and with larger classes. It is well documented within the education profession that smaller classes are more conducive to better learning, especially for those who are uncomfortable in a classroom environment. So this is our niche area. Smaller classes give a more relaxed learning environment. More time for everyone. More time to explain intricacies that a student may struggle to understand first time round. More time for the students to learn and practice the hands-on-the-tools skills during the practical modules. We even offer the option for a student to have a complete one-to-one training course should they feel that this would be beneficial to them. We revitalised the training marketplace in 2013 and we're doing it again in 2023. Kendry, training the nations carpet and upholstery cleaners.

31/07/2026

On our Kendry Carpet Cleaning Training Course, we include modules which explore the value and importance of written surveys. To execute a safe and effective clean, you need to know the face-fibre you are cleaning, the fibres and construction of the backings or foundation, up to 4 different dye tests, pre-existing stains or other damage, cleaning system to be used, the type and standard of the installation followed by logistic information such as availability of parking, power point location, water disposal, plus a myriad of other issues that the inspection reveals. On our two-day carpet cleaning training course, our students will complete a physical survey (with some discreetly laid traps for them to fall into), just to reinforce why a survey is so important.
I have created my own survey sheet which I share with my students. It is an A4 Microsoft Word document (.docx) and can be edited to suit the requirements of the technician/business owner. It can also be used as a quotation or invoice. I have found that many, many technicians do not execute a survey or even have a document to use so I am going to make an offer. For the month of August 2026 only, if you would like a free copy of my Survey Sheet just forward your email address for a copy by return.

To discover more about our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return.
Safe and Happy Cleaning😊
Ken

25/07/2026

On our Kendry training courses, a topic that a student often raises is that of fan jets. To many new and experienced technicians alike, this is something that they never think about, it’s a fit and forget item. Oh no it’s not! First, the specification numbers. Using as an example the number of 8004. The first two numbers, in this case 80, signify the size of the spray jet’s fan which is 80° at 40psi. The second two, 04, signify the amount of water which passes through, also at 40psi. In this case it’s 0.4 gallons per minute. For a 11003 jet it would be 110° at 0.3gpm. If the water pressure is increased, so will the flow rate. This part numbering system was developed by Spraying Systems Company of Wheaton, Illinois, USA. This means they are US gallons, not Imperial. An easy conversion is 1.2 US gpm = 1.0 Imp. gpm. Fortunately for us, many other fan jet manufacturers have followed the same system for coding.
Most jets on our wands and hand tools are made from brass. These can be both quite durable but also delicate at the same time. If the rinse solution is compatible with brass metal, then the jet will last for a year or even longer. However, some rinse agents, especially acid rinses, can corrode a jet so quickly that they may need replacing after a few short months. Perhaps worse offenders are acid rinses which is one reason why some manufacturers add a corrosion inhibitor to their product. Brass is also prone to erosion from higher pressures which is why my own policy was to replace the wand jets each year at service time.
When a jet wears, the or***ce becomes larger so permits more water to pass through. The fan width also reduces so you end up using more water covering a smaller area so overlap between the jets reduces with a greater risk of streaking and over-wetting. Because of the higher flow and pressures generated by a truckmount, their jets are typically made from the much more durable stainless steel. Plastic jets are often fitted to our sprayers and because of the lower pressures used, erosion is not a problem and neither is corrosion from the chemicals used.
On our Kendry One-On-One training courses, you have the time and opportunity to raise issues such as these, so if you would like to know more about our Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return
Safe and happy cleaning😊
Ken
[email protected]

19/07/2026

I have just returned from a couple of days up in South Yorkshire after being invited by fellow NCCA members Jamie and Jena Vardy for me to give a presentation at their BrightChem Open Day event. Their hospitality has been amazing and the event was well supported by fellow product and service industry-suppliers.
After seeing Jena give a superb educational and practical presentation about carpet cleaning equipment, chemicals, processes and techniques, I was permitted some time to share my passion for the choices and benefits of Continuing Professional Development, using Advanced Stain Removal as an example of expanding a technician’s knowledge, understanding and skillsets for this specialist part of our work.
The day was very well attended not just by established carpet cleaning business people, but a significant number of new business start-ups who shared our passion for building and growing a business based on high quality results. Thank you Jamie and Jena for your hospitality and friendship and I wish you well for your business growth and success.
If you would like to discover more about our Kendry One-On-One Advanced Stain Removal, Carpet Cleaning, Upholstery Cleaning and Commercial Carpet Cleaning training courses, please forward your email address for details by return.
Safe and happy cleaning😊
Ken
[email protected]

10/07/2026

Earlier today, I had a phone call from a lady who wanted her upholstery cleaned. She had been given my mobile number by a customer in error instead of the landline number. As I had retired more than 10 years ago, I had to decline the work and passed it on to my Son-In-Law who now runs the service side of the business. The lady however, was at her wits end. She had spoken to several other professional carpet and upholstery cleaners who had all declined, without a site visit, to accommodate her Laura Ashley suite, the reason being that they are too problematic.
My initial thoughts after this call was that it confirmed my belief that if you provide a high-quality service at a realistic but fair price, your customers will remain loyal to you and help your business grow through recommendations and with zero extra advertising costs!

So what’s the problem? In my experiences, there’s nothing wrong with Laura Ashley upholstery as such, it’s more about the fibre content of the fabric and the cleaning advice given. To a trained and skilful technician, they are not difficult to clean, just different, which in turn means that results may be limited.

If you would like to discover more about our One-On-One Upholstery Cleaning, Carpet Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, then forward your email address for details by return.
Safe and happy cleaning😊
Ken
[email protected]

03/07/2026

We've been blessed with some amazing people on our Kendry One-On-One training courses. Although we are Midlands based, we have had students from all corners of not just the UK, but Europe and beyond too. Not everyone drives here either. Whilst most have driven, some have arrived by train and others have flown in to Birmingham Airport. One student lived close enough that he actually walked here!
As for nationalities, we've had students born on the Indian Sub-Continent, Hong Kong, Poland, Romania, Eire, Spain and Portugal as well as all 4 nations of the UK. Two students also had an interpreter as they felt they would benefit from the extra support this brought them.
The way we train has also brought great benefits for those cursed with dyslexia and those who speak English as a second language. Some students can feel overwhelmed and even intimidated in a room with maybe 10, 20, 30 and even 40+ students, so again our small, more intimate classes are another great benefit for our students.
If you would like to discover more about our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return.
Safe and happy cleaning😃
Ken
[email protected]

26/06/2026

When you clean carpets in a house, you complete the job, take the money and move on to the next. Work-place carpets are very different.

When submitting a quotation for commercial carpet and upholstery cleaning, it is essential to visit the site and complete a thorough survey, not just of the carpets but many other aspects too. Where do you access the water? It could be a hundred metres away or even on a different floor in a high-rise building. Will it be a one-off restorative clean or part of a maintenance programme? Do furnishings or equipment have to be moved? Are there normal electric sockets of the full 13 amps available to you? What time of the day or week can you have access to complete the works? Can you park on site or nearby? I can recall a job in London when I had to take a taxi back from the nearest car park! What about payment terms? Giving credit carries a cost. Do you quote on size, hourly or day rate?

The above are just a few of the things that we discuss on our Commercial Carpet Cleaning training course. To discover more about our Kendry Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return.
Safe and happy cleaning😊
Ken
[email protected]

20/06/2026

During my time of dragging a wand over acres of carpet, I had a policy of doing whatever was needed to be the best I can be. This included attending a minimum of 1 training course a year, often it was more and not just limited to the UK either. One of the issues that many technicians have is that after their initial training, they are loathed to part with more cash to repeat what they have already learned. Fully understandable and I may have the antidote to this predicament.
Since the beginning of my journey as an independent trainer, I have often spoken to people who have specific training needs or cleaning issues that they need help with to understand and perform to their best. What I can offer to you is not a formal training course but instead, a learning workshop. The agenda is personalised to the technicians needs and isn’t restricted to any one discipline so could, for example, include aspects of carpet cleaning, upholstery cleaning and stain removal, whether theory or hands-on-practical, and all on the same day.

To discover more of our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Commercial Carpet Cleaning and Advanced Stain Removal training courses, please forward your email address for details by return. As for our Kendry Workshops, just drop me a message and we’ll arrange a chat, without obligation, to discover how we can help you.
Safe and happy cleaning😊
Ken
[email protected]

13/06/2026

My post last week about stains has created a lot of interest not only for our Advanced Stain Removal training but also for the stain removal module included in our Carpet Cleaning course, so I’ll explain the difference.
Our Carpet Cleaning training is a two-day course and includes a hands-on introduction to stain removal module. This is about general types of product, using stain removal tools and learning the techniques for safe and effective spot and stain removal. The Advanced Stain Removal Training Course is at a higher level where we discuss stain types and how they affect different fibres, reducing and oxidising bleaches, how to catalyse them along with how to stall and stop any chemical reaction plus much more. This is a dedicated one-day course and, obviously, the hands-on module is more involved and demanding with more problematic stains than the simpler introduction offering on the carpet course.
As many will be aware, older stains are more difficult to remove than when fresh or new, so we prepare our stains months in advance to help replicate real world scenarios. We also use tufted wool carpet samples as these are easier to damage than most synthetic fibres or woven carpets. Some of the stains you will be tasked to treat on the introduction to stain removal course includes red wine, tea, rust, lily pollen, wax and various cosmetic products. The advanced course will also include fake tan, turmeric and Irn Bru amongst others
If you would like to discover more about our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return.
Safe and happy cleaning😊
Ken
[email protected]

06/06/2026

Spots and stains have been making the headlines this week at Kendry with quite a few students and students-in-waiting calling for technical support. Many of them think that spots and stains are the same, but they are fundamentally different. A spot is an added substance which typically requires just a simple cleaning procedure whereas a stain is added colour. To complicate matters, a stain can also have added substances as in, for example, sugar and milk in a tea/coffee stain.
When treating a stain it is first necessary to remove the soluble components before tackling the added colour. This may involve an aqueous solution for things like sugars and starches or a solvent for a lacquer such as nail varnish or for lipstick. Any remaining dyes or pigments are treated last of all.
So what’s the difference between a dye and a pigment? The simplest description is that a dye is an aqueous solution for adding colour and pigments are insoluble and respond better to a solvent treatment.
Bleaches, whether reducing or oxidising, do not clean so are best left as the final process of the stain treatment.
To discover more about the skills and chemistry of stain removal, our Kendry One-On-One Advanced Stain Removal training course will help you to be the best you can be. We also offer Carpet Cleaning, Upholstery Cleaning and Commercial Carpet Cleaning training courses, just forward your email address for details by return.
Safe and happy cleaning😊
Ken
[email protected]

29/05/2026

Live to work or work to live?
The passion in my life has always been motorbikes and racing. I love every form of bike racing from MotoGP all the way through to the Isle Of Man TT (which starts this week and is the inspiration for this topic). So this week, I’m going to talk about myself and the way I managed my own carpet cleaning business.
One of the prime reasons for starting our own business is to have more time for both ourselves and our family. We all have to work to a diary so it’s essential to schedule personal time otherwise another job will be slotted in. We also need to be profitable enough in order to permit leisure time and activities. For myself, from 1986 onwards, each year I would attend the IOM TT races. Rides down to the South of France too for the 24 hour Bol d’Or endurance races, plus much more over the years. This was in addition to family holidays. Daytime activities and events at the childrens’ schools would be entered into the diary and attended. Lots of parents are often unable to do this because of work commitments. When the children were old enough, they would come and work with me at weekends and school holidays. The benefits of this are enormous. Being paid for what they work for is a great life lesson and just as important is the communication skills they learn by meeting and talking with other adults.
In 1998, my life changed. I had a near-death health issue requiring major surgery and more again 12 months later. Savings became exhausted and, financially, I only just managed to weather the storm. By running a successful business and costing in an emergency fund savings account made all of this less stressful than it would otherwise have been.
Once my life and health had fully recovered it was back to my lifestyle business. Annual 2 weeks on the Med along with, every 2 or 3 years, up to 6 weeks “Adventure Break” in Australia. Being an owner/operator, it was simply a case of turn on the voicemail and lock the door on the way out. I’ve really had a blessed life. Businesses with employees have a bigger challenge for this, but it’s still achievable.
My point behind all of this is that you need to have a plan along with the profits to achieve it. Especially as you get older (from around the age of 50), your production rate on the tools may diminish leading to fewer jobs and less profit. However, if your marketplace is for the more discerning customer who is looking for a premium service rather than a low price point, your work rate and profits are more easily maintained.
Being able to achieve consistently high standards requires not only good business skills but technical excellence too, and this is where our training can help you to be the best you can be. To discover more about our Kendry One-On-One Carpet Cleaning, Upholstery Cleaning, Advanced Stain Removal and Commercial Carpet Cleaning training courses, please forward your email address for details by return.
Work to live, not Live to work!
Safe and happy cleaning😊
Ken
[email protected]

Address

Redditch
Redditch

Telephone

+447968175166

Website

facebook.com

Alerts

Be the first to know and let us send you an email when Kendry posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Want your business to be the top-listed Cleaning Service in Redditch?