09/11/2026
Welllll…. This was a tough one.
I’m coming up to my 3rd winter in business, and ive finally met my match. This was one customer that no matter what I did, he just wasn’t happy.
The car arrived, and in short had been very well cared for. In fact, it still had remnants of a previous coating. But the customer just wasn’t happy. He’d just bought the car, his dream car and it just wasn’t where it needed to be. So that’s where I came in.
The paint was largely original and as Audi made it, but just didn’t pop as it should and had the usual swirls and age related marks.
So I got to work. I absolutely believe to get the best finish on black, it needs a 2 staged polish. But even then the customer wasn’t happy. He found scratches on the bonnet which required wet sanding and refinishing. He picked up every little scratch, and imperfection. And every time I thought I was near finishing, he seemed to pull something else. I’ve never had such an intense and picky customer. It was infuriating. Many many hours of tweaking, cutting and refining the paint, the customer was finally satisfied with the result and allowed me to coat it.
And honestly, if I had more customers like this, I’d shut the place down. This customer drained me and had me questioning my ability.
Fortunately, this customer is me! This car is mine! And the high standards I set my self on this car are the same ones that go into every customer car.
I cant always undo years of wear and tear, and there’s no such thing as a perfect car. However, who said that I can’t at least try?
Winter is nearly here, and it’s a great time to give your vehicle some attention and protection before the worst of the weather arrives.
Whether you’ve just bought your dream car, want to bring some life back into your existing paintwork, or simply want to keep your vehicle looking its best, there’s something we can do to help.
Your car deserves more than just a quick wash.
If you’d like to discuss improving or protecting your vehicle, drop us a message for a chat and a no-obligation quote.
Let’s get your car looking its best.
