28/05/2020
Just a message regarding carpet, upholstery, floorcare and cleaning in the Covid-19 environment.
We are now allowed under government guidelines to enter your home, as long as we adhere to a strict protocol.
So as of June 1st, 2020, we will be recommencing business and I would like to take this opportunity to set out the new guidelines to our working practices:
• To enable us to carry out as thorough and safe a clean as possible, we will need your cooperation and understanding. Before we enter your property, we will need your assurance that neither yourself or any other household occupants have signs of the virus, have been diagnosed, or are self-isolating.
• We will not be able to carry out any work, where any member of the household is shielding or self-isolating.
• When arriving at your home and throughout the clean, we will need to maintain a safe distance from you (2m or 6 steps away is current Government advice), including when waiting for you to open the door.
• When entering the home, we will be using Personal Protective Equipment (P.P.E.), which includes a face mask (covering both nose and mouth), visor, gloves and overshoes.
• If possible, we would ask for you and any other occupants to stay in another room, away from the work area(s) whilst the work proceeds, and with permission ventilate the work area where appropriate, e.g. by opening a window.
• All items involved in the clean, will receive a post clean disinfection.
• As part of the cleaning process, we will conduct a ‘touch point’ disinfection procedure, before leaving the premises. This will include door handles, taps, furniture and any other household item we may have had hand contact with.
If in any way we can offer help, reassurance or a further chat, please feel free to contact us, at any time.
Thank you,
Tony Huddleston.
Duddon Cleaning.