04/07/2026
✨ A little update to how we work ✨
We’ve introduced a cancellation policy to help protect our small business and ensure we can continue providing the reliable service our clients know and love.
When a clean is cancelled at very short notice, it’s almost impossible to fill that space, meaning we lose income that was reserved specifically for that booking.
We completely understand that genuine emergencies and illness can happen, and we’ll always approach those situations with kindness and understanding. 💛
This policy simply helps set clear expectations and allows us to keep our business running smoothly while being fair to everyone.
Thank you, as always, to our wonderful clients for your continued support, understanding and loyalty. We appreciate every single one of you. ✨