27/05/2026
Absolutely disgusted to have a client refuse to pay the full agreed amount after myself and a colleague spent 7 HOURS doing a deep clean and going above and beyond.
Let’s make a few things clear:
The client agreed to a 7-hour clean. Because of that time limit, the blinds were NOT completed as there simply wasn’t enough time left after tackling the level of dirt and grime throughout the property.
Despite that, we STILL:• Cleaned an oven even though we are NOT professional oven cleaners• Removed coffee stains from walls and doors• Spent over 1.5 HOURS scrubbing thick grime from the shower• Carried out a thorough deep clean throughout the property
We worked hard from start to finish and I have plenty of photos to back up the condition we walked into and the work we completed.
People seem to forget cleaners are not magicians. You cannot expect a heavily neglected property to be transformed in limited hours and then refuse to pay because every single extra wasn’t done.
We are hardworking people trying to earn an honest living, and being treated like our time and effort are worthless is beyond disrespectful.
To other cleaners/self-employed workers: take photos, cover yourself, and know your worth.