HighLine Domestic Services London Ltd

At HighLine, we are focused on providing quality services with the highest levels of customer satisfaction – we will do everything we can to meet your expectations. With a variety of offerings to choose from, we’re sure you’ll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us. Areas HighLine covers
HighLine covers the whole

of South West London, but mainly Putney, East Putney, Putney Heath, Wimbledon, East Sheen and Richmond. Our Staff
Only 1 in 10 candidates are successful and offered a job by HighLine. Newly recruited staff go through an initial 1-month probation period, where HighLine monitors their performance and they undergo a series of training days. ID / Permission to work in the UK - We are very strict both for the protection of our clients as well as our company reputation.
2. Public liability insurance
3. References – Candidates that pass the test clean stage are then asked to provide two written references, which we follow up by phone call for confirmation. Our candidates undergo as follow:
1. Telephone interview – We discuss the applicant’s cleaning experience in detail, and also assess their English language ability, which must be near fluency, to enable easy communication with clients.
2. Face-to-Face interview – We discuss our requirements. We get a better idea of the applicant’s manner. Being able to trust someone in your home, and feel comfortable with them is an aspect that we take extremely seriously.
3. Test Clean/Training days – We ask every candidate to a 2 to 4-hour test clean after a series of training days. One of our senior cleaning staff visits the property for an in-depth inspection. Why us?
1) We use only environmentally friendly cleaning products - a huge benefit for your health
2) Professionally trained and vetted reliable, fully insured cleaners
3) Replacement cleaner to cover sickness, absence, holidays etc.
4) Contactable - you have 24/7 Client Account Manager available to take calls
5) Security. The security of your home is one of our top priorities
6) We offer the convenience of various payment methods
7) No minimum term contract - all we need is 1 month notice if you want to terminate service