Sooty and Sweeps has a great respect for the traditional methods of sweeping and diagnostics but we embrace the new technology on the market using contemporary systems such as CCTV surveys and new vacuum systems. But sometimes the old fashioned ways are the best! Mark is a chimney anorak and is a wealth of knowledge on chimneys, stoves and chimney problem diagnostics and repairs. Mark also loves designing chimney systems to suite different clients needs and has met the challenge many times. Mark has very high standards which all of our engineers have to meet and all of our staff are what we term master builders. This keeps the costs down for the customers and the standards to the high specifications of Sooty and Sweeps. We have great respect for the team we have. We are committed to customer service and in the very unlikely event that a client has an issue after using our service we will always rectify the problem. We are so committed that we are part of a trading standards approved system called buy with confidence. Though this scheme we were vetted by trading standards who scrutinised our business to ensure that we operate in a honest, legal and fair way which gives our customers confidence in us.
