02/11/2026
Happy Monday 🤦♀️😤😡
Rant incoming 🤣
Air BnB have a lot to answer for!
The decline in how guests are leaving holiday accommodation is utterly shocking and it’s been instant!
Even those not booking with air BnB are being awful!
I have to say that cleaners should not be the ones picking up the bill for this and working even harder for less money.
Hosts all I can say is put your prices up and cover the additional costs or take the hit. We did not make the announcement made by air BnB and we have never changed our work ethic for you. You are the ones who set the rules for your properties and you are the only ones who can address this directly with your customers!
I can say that as a business I should not be picking up the tab for a ridiculous change in rules which has given people a green light to show no respect!
This current change is soul destroying to be honest! The work we put into setting a holiday home to perfection and then walking in to piles of filthy pots, bathroom bins overflowing with sanitary products because hey they don’t need to take out the rubbish now and the lack of effort on any level from guests makes me wonder why we bother!
Do I carry on with any holiday homes?
That is the big question right now as I am not prepared to have my staff disrespected by hosts or guests belittling what we do!
This is a conversation that needs having and if you like me run a cleaning business set your fees for the additional work and do it NOW! Dont wait until your team are at breaking point and you are not making a penny on the jobs.
We are not staff working in a hotel and there to wash up after a dinner party and paid by the hour for that work. We set a price and have only so much time for the holiday home within our budget.
The work we put into the holiday accommodation that hosts don’t see or perhaps realise we do is not even funny.
I have never quoted to wash up after guests to the extent that is being left now. I quote to clean the bathrooms, hoover right through, pull the beds out and all furniture we can move and clean behind them and cobweb and clean the woodwork and sanitise every touch point, clean windows, door frames, polish all the decorative items in the property, the tv screen, ensure the fridge and kitchen surfaces and spotless and to CHECK the kitchen inventory not wash the entire inventory on a changeover., and that’s a rough list of what we do. My checklists for each room in a property are very detailed and ensure it’s immaculate. Let’s not mention the admin time it takes to create a checklist for each property, then print them each changeover and fill them out so guests arrive to a 5 star stay. Admin time costs money as well as the time we spend washing, drying and ironing linens and towels and stain busting linens when guests go to bed with a full face of make up, spill tea, wear fake tan etc etc etc!
Anyway folks it’s not often I have a rant on the business page but this needs addressing.
I don’t expect guests to clean the property on check out at all, but I do expect them to wash the pots they use and place their rubbish in the wheelie bin outside as they leave. It’s not asking anyone to clean, they haven’t booked in at a bed and breakfast with staff, they have booked self catering and my cleaning fees cover self catering guests being respectful and not leaving the place like animals have stayed. Infact my dogs would leave a place cleaner than some humans!