30/01/2025
đź’Ą Local full-time career opportunity with immediate start for 2025 đź’Ą
**Works Planner / Scheduling Administrator **
Required for our busy office here in Leighton Buzzard, Bedfordshire.
Metro Rod / Metro Plumb have over 40 years of successful nationwide trading and are recognised as one of the largest and fastest growing companies within the water sector.
The local business is owned and operated by our co-directors under franchise licence which operates as part of the nationwide network of over 60 regional service centres and also incorporates a growing Metro Plumb service, pump & tanker division.
Our local office covers Beds, Bucks & Herts.
We are seeking to invite a new administrator to join us to fully complement and further strengthen our current office team. This is a fantastic opportunity to be part of a friendly, customer focused commercial service provider which thrives on offering our clients the best possible experience in the water services industry.
Full training will be offered to the successful candidate ensuring they have the skills and knowledge to succeed in the role which involves a variety of tasks including:-
Taking and dealing with direct telephone communications, enquiries and orders
Processing and responding to general office email enquiries
Regular updates of our bespoke works system ensuring high productivity is consistently achieved
Provide quotations for customers via an in-house quote system
Scheduling and passing of work to our field-based engineers as required ensuring timed SLA / KPI’s are met
Managing and maintaining engineers job budgets in line with client authorisations
Liaising with clients, colleagues, staff in other departments and with external contacts
General administrative support to a busy sales office
To be considered suitable you will be able to demonstrate good level of English literacy, be very accurate under timed pressure whilst using a PC with number of in-house / Microsoft applications such as Word / Excel and display a confident professional manner in liaising with our corporate clients and field-based engineers over the phone.
The ideal candidate will ideally live nearby, have a professional, positive working attitude and display a record of reliability together with a keenness to learn and develop within a busy, reactive and sometimes demanding working environment.
Mon - Fri 8.00am-5.00pm
Dependant upon a number of factors we are offering a starting salary range of ÂŁ24,000 - ÂŁ26,000 per annum
If you feel you have the ambition, skills and personality which would benefit our proactive office team please make contact with us / forward us your CV together with a covering note highlighting your suitability for the role.