10/03/2026
⨠Price Update & Policy Changes ā Effective 30th March 2026 āØ
Hi everyoneā¦.
All of my current customers should now have received a personal message regarding my decision to increase my hourly rate slightly from 30th March 2026.
If you are a regular client and havenāt received a message from me, or if youād like to enquire about any future cleans, please feel free to get in touch and Iāll happily discuss my updated fees with you.
š§½ Cancellation Policy Reminderļæ½I also want to publicly share my cancellation policy, which has been sent to all existing customers:
⢠24 hoursā notice or less ā 100% payment required�⢠Between 24 & 48 hoursā notice ā 50% payment required
Late cancellations do have a significant impact on small businesses, and I appreciate everyoneās understanding with this.
š End of Tenancy & Deep Cleans ā Deposits Required
After reviewing my current (nonexistent!) deposit process, Iāve realised I need to put some security measures in place moving forward.
Over the past 5 years, Iāve been incredibly fortunate that all end of tenancy & deep clean enquiries have gone ahead as planned. Iām therefore hopeful that introducing a deposit system wonāt cause any issues, but it will help protect my time and business.
From 30th March 2026:
⢠To secure any end of tenancy clean (including oven and carpet cleaning), a 25% deposit will be required.�⢠To secure a one-off deep clean of 5 hours or more, a 25% deposit will be required.
I hope all new and existing customers understand.
As always, Iām more than happy to provide clarification or reassurance if needed.
Thank you so much for your continued support ā I very much look forward to cleaning your beautiful homes throughout 2026 š¤š§½š«§