06/07/2020
THE CATTERY REMAINS IN OPERATION, BUT WITH STRICT PROCEDURES TO ENSURE THE HEALTH AND WELFARE OF OUR STAFF, CUSTOMERS AND CATS IN OUR CARE.
ARRIVALS AND COLLECTIONS UNTIL FURTHER NOTICE
Arrivals
When arriving, please park on the drive. When approaching cattery if another customer is at our entrance gate, please wait a good distance back of at least 2 metres.
If /when clear, please ring our bell or telephone us on 07444 436926 and wait to be let in.
We will be there to discuss details with you at an appropriate distance.
Please then leave the carrier and any other items (food, bedding, medication etc) just inside the office. You can then leave and we will collect your cat and belongings and take them straight to their pen, settle them. If requested, we can text/email you a picture within the hour, so you know your pet is all settled.
Collections
When arriving, please park on the drive. When approaching cattery if another customer is at our entrance gate, please wait a good distance back of at least 2 metres.
If /when clear, please ring our bell or telephone us on 07444 436926 and wait for us to place your cat in their carrier. There may be a couple of minutes wait while we put your cat in their carrier and collect their items. When done we will bring your cat and any items up to the office by the gate and let you in to collect your cat. Our office area is covid secure with appropriate virus screens and PPE available for use. Payment via card is preferred, but we will accept payment via cash or cheque.
Boarding of cats from households with a confirmed covid-19 infection:
To our knowledge, (as of 06/07) no cats staying or that have stayed with us, have owners tested positive for Covid-19. We have pens allocated which we will use if cats are brought to us from infected households (our Isolation Pens) where they will remain for a minimum of three days from arrival as a precaution and in line with government advice, before they are relocated into the main boarding pen area. The cattery will strictly follow procedures as advised by the government. Of course these cats will still be given all the love and care we give to all our residents.