The RUG WORKS

The RUG WORKS THE RUG WORKS IS NOW FULLY OPEN FOR BUSINESS OFFERING A PROFESSIONAL WASHING, REPROOFING AND REPAIR SERVICE. COLLECTION & DELIVERY SERVICE

The RugWorks will be closed until Monday 13th April .
08/04/2026

The RugWorks will be closed until Monday 13th April .

With the diary completely full for the next two months please be advised that I cannot take on any new rug clients unti...
30/06/2025

With the diary completely full for the next two months please be advised that I cannot take on any new rug clients until the beginning of September.

Hoping this weather doesn’t break too early and we get a very long winter of rug wearing 🙏

13/06/2025

The RugWorks is closed today , all messages / enquiries etc will be responded to on Monday .
All deliveries will be rescheduled to Saturday .
Many thanks
Nikki HQ

130 rugs collected labelled, listed and now unloaded into HQ . Battled Kent’s road closures and diversions but all the w...
24/05/2025

130 rugs collected labelled, listed and now unloaded into HQ .
Battled Kent’s road closures and diversions but all the while smiling with the news from my publisher ✍️

It’s a super Saturday that’s for sure 👌🐢🌈📚

03/05/2025

Please be advised that The RugWorks is fully booked until July ! Yes July 😊

Everyone who has contacted me recently is booked in and I will arrange collection dates during May and June asap.
The diary for collections will be open again in July due to such high volumes once again this year .

Bank holidays ….. what are they ?? 😂😂 Washing machines best not wish to strike lol

Have a great weekend
Nikki HQ The RugWorks xx

30/04/2025

It’s that time of year again when rugs are coming in thick and fast !!!

Please be advised that a proof service entails your rug going into the machine again after it has been washed and Nikwax proof solution added into this second cycle.
I then fabsil spray as a top up when dry as a free of charge service along the spine and other potential weak areas.

If your rug requires a repair please can you identify it and leave the description on a note or message to me so I can go straight to it . This will help speed up my repair day so much as searching for small holes, tears etc is very time consuming .

Thank you for all your custom and your help re repairs is very much appreciated
Have a great day
Nikki HQ The RugWorks

24/02/2025

Please be advised that due to ever increasing costs and my wish to not pass this onto my rug clients I cannot collect from one area for less than 5 rugs.

In the past I have nipped here and there ( half hour each way usually ! One hours worth of fuel and my time ) for one or two rugs as they urgently needed servicing . I apologise but this is no longer viable and collections for less than 5 rugs will have to wait until I am collecting larger numbers close by.

I understand I will lose a few clients due to this and I apologise for any inconvenience ,but it is not possible to survive without getting much stricter on my collection dates / areas.
It’s only taken me 15 years to do this !!!

I am currently full for collections until the second week in March and hoping for some sunshine for all soon 🌞🌞
Kindest Regards
The RugWorks x

HQ will be open for collections in February onwards for all your wash , proof and repairs. Helping to keep your horses w...
26/01/2025

HQ will be open for collections in February onwards for all your wash , proof and repairs.
Helping to keep your horses warm, cool and clean in all weathers 👌

HQ will be back to it very soon ! Helping to keep your horses smart, warm, clean and cool all year 😊
13/01/2025

HQ will be back to it very soon ! Helping to keep your horses smart, warm, clean and cool all year 😊

With winter here and the season of some unavoidable rips, broken straps etc I hope this is helpful advice re repairs an...
11/11/2024

With winter here and the season of some unavoidable rips, broken straps etc I hope this is helpful advice re repairs and clean rugs .

It is The RugWorks policy to only work on clean rugs , this is not just for hygiene reasons ( never great to start the day sitting at the sewing machine with a dirty rug on your lap ) but mainly because the dirt damages my very expensive industrial sewing machine .

The time taken to clean when the dirt goes into the sewing machine parts and to replace a blunt needle is costly and I cannot add that to the repair price. Plus the permanent damage it can cause to my very necessary tools.

It is a bit like expecting a professional clipping service to clip your horse without bathing it first or your farrier to use his rasp on muddy feet . Both situations cause damage to expensive equipment . Unfortunately be trying to save money and time ,it then costs and impacts the person providing the service.

I do not need to reproof a turnout everytime it is washed and definitely not to carry out a repair . The Nikwax wash solution does not strip the fibres of existing proof . I recommend proofing annually or more often if the rug is subjected to long wet weather conditions.

Small lightweights , travel , sheets etc can be washed at home if a repair is needed when possible , so long as no household washing detergents are used as this will damage the fibres of a turnout and it will no longer be waterproof.

On the very odd occasion I can repair without the sewing machine coming into contact with any dirt I will happily do a quick emergency repair so the horse is not rugless for long .

I hope this helps as we go into the winter months of rug weather and horses trying to destroy their clothes on a regular basis !!!

Hoping this winter is a kind one for all 😊
Stay safe
HQ

Address

Kent
KENT

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm

Telephone

+447494013324

Website

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