29/11/2024
A Day Full of Challenges, Teamwork, and Community Spirit!
Sometimes, the toughest days remind us why teamwork and community matter most 💪💙. Here’s the story of our very own Lewis and his eventful Friday!
🚨 Challenge #1: While doing a low-moisture carpet clean, our rotary machine decided it was time for a breakdown. Without a spare on board, Lewis called for backup. Luckily, Billy was in the area 🚐✨. A quick repair later, Lewis was back in action, ready for the next job.
🔑 Challenge #2: Back at the unit to swap out some kit, Lewis realised he’d left his unit AND car keys locked inside 😱. But no problem—Billy was just 10 minutes away and dropped the keys off. Crisis averted!
🚐 Challenge #3 (The Big One): On the way to his next job, disaster struck again. A car came barreling down the middle of the road, forcing Lewis to steer the van into a ditch. As you can see from the picture below, it wasn’t just in the ditch—it was properly stuck.
That’s when our local hero, Tom Starkey of TJ Tree Services, came to the rescue 🌟. Tom spotted the scene, raced home to grab his pickup and a tow rope, and with a bit of effort, pulled the van free 🙌. What a legend!
🏅 Despite all this, Lewis wasn’t about to let the day beat him. After a quick check of the van, he powered on to finish his last job of the week. What a trooper!
But the best part of the day came later when we received this message from a happy client:
“Hi Billy, thanks so much for sending Lewis to have another go at cleaning our sofa yesterday. It’s definitely better than it was! I would just like to say what a lovely lad Lewis is—he’s a credit to you. Very friendly, helpful, and professional young man, and I’d like you to thank him for me! Many thanks ☺️”
This just goes to show that even on the toughest days, Lewis shines through as a true professional and an absolute credit to our team.
🙏 A massive thank you to Tom from TJ Tree Services—you’re an absolute star! And hats off to Lewis for keeping his cool and smashing through a challenging day.
💬 Stories like this give you faith in people, don’t they?