30/09/2026
An airport restroom journey can begin several minutes before anyone reaches the basin.
Travelers are reading signs, calculating time, moving with luggage, navigating queues, supporting companions, and planning how to return to the gate. Inside, the route, belongings, accessible use, and soap-water-dry sequence all become part of the same experience.
Our new field guide helps airport-sector project teams review that journey as one connected system. It includes passenger-state profiles, stage-by-stage audit questions, luggage tests, accessibility prompts, operational considerations, and an existing-facility worksheet.
Use it to make observations more specific and design conversations more complete.
Download the airport field guide: https://hubs.li/Q04yJv6d0
Photos: DFW Terminal D South project by The Splash Lab