28/11/2023
Hi
Just a short notice to say
Due to unforeseen circumstances this year we have not been able to get round everyone as fast as we would like, It's been one of our challenging years and are doing our best to get everyone's chimneys swept.
We do go above and beyond to help, but are also experiences some rudeness on the phone and it will not be tolerated. If i could split Charlie in half believe me i would. I would appreciated if i get in contact with you with an appointment please reply to me as i can not hold onto appointment dates and times.
To be honest it's been very deflating not being able to get everyone booked in and i do appreciate all the kindness when i do get in contact with you, but also deflating to be getting spoken to the way i am.
I am also part time.
Thank you for all the understanding and patience means a lot. Our books are now full for this year.
Kind regards
Susan