12/05/2026
✨ HOUSE CLEANING TERMS & EXPECTATIONS ✨
To help us give every customer the best possible clean, please note that all quotes are based on the property being in a reasonable condition before we arrive.
If a property requires significantly more work than expected, additional charges may apply. This includes:
🧼 Clutter rooms or heavily overcrowded spaces
🧼 Excessively dirty properties
🧼 Large properties not disclosed at time of booking
🧼 Three-storey homes, multiple bathrooms, extra reception rooms etc.
Please ensure larger properties are clearly explained when booking so we can quote correctly and allocate enough time for your clean 💙
✨ PLEASE ALSO NOTE ✨
🧽 Skirting boards are an additional service where there is heavy build-up of dust, animal hair, grease or food residue — especially where they have not been maintained for long periods.
🛋️ If furniture needs pulling out to clean behind, this should ideally be done prior to our arrival.
🪴 Units and surfaces covered with excessive ornaments, makeup, paperwork or belongings should be cleared beforehand unless decluttering has been arranged as part of the service. Time spent organising items will reduce the cleaning time available.
👕 Clothes left on floors, beds, tables or furniture should be placed into baskets or organised prior to the clean so we have access to properly clean the room.
🚿 Bathrooms should be left as clear as possible with bottles and personal items removed so we can clean thoroughly and efficiently.
🛏️ Bedrooms, bedside tables and drawers should be left accessible for dusting and cleaning. If areas require excessive moving or organising, extra time may need to be added.
🍽️ As a general rule we do not wash dishes, however the odd item is absolutely fine — we always try our best to help where we can.
✨ Most importantly… ✨
We are there to CLEAN.
If you require decluttering, organising or hoarding support, this must be discussed before your appointment so the correct time and pricing can be arranged.
Thank you for understanding and supporting our business 💙
The Dust Busters Team
