28/05/2026
Getting ready for your clean - FAQs!
New to having a cleaner, or thinking about booking and not sure what you need to do before we arrive?
Here are a few quick answers to the questions we’re asked most often about getting ready for your clean:
1. Do I need to tidy first?
A quick general tidy (toys off the floor, surfaces roughly cleared) really helps our team focus on the cleaning itself, rather than moving lots of items around. It doesn’t need to be perfect, that’s what we’re here for!
2. What should I do with pets?
We’re very used to working in busy family homes with dogs and cats. Just let us know in advance what pets you have and any special instructions (for example if a door must stay shut, or if your dog is nervous with visitors).
3. Do I need to be at home?
Many of our clients are at work while we clean. We can work while you’re out, using your preferred key arrangements, and you come home to a freshly cleaned house.
If you’d like to ask anything else about how it works, you’re very welcome to give us a call.