Magic Maid Professional Cleaning Services

15/01/2025

Hello everyone I have updated my terms and conditions so if my clients could have a wee read over please, I have been running over time at a few houses and it is causing delays in me getting to the jobs and then making me late for picking my son up from school etc. so really important than I adhere to my own terms and conditions too.
Thanks so much.
Simone x
Terms and Conditions

1. Agreement Overview
By booking cleaning services with Magic Maid Professional Cleaning Services , you agree to the following terms and conditions.

2. Time Allocation
• The cleaning time allocated for each session is agreed upon in advance. While I strive to complete the cleaning within the designated time frame, the time may vary depending on the size and condition of the property.
• If the cleaning session exceeds the allocated time, I will make every effort to finish the work. However, the time overrun may impact subsequent appointments. If I run over time on one job, it may cause delays for other scheduled cleanings. Therefore, I cannot guarantee that I will stay past the allocated time or affect the schedule for following clients.
• If additional time is required, you will be charged at the standard hourly rate, and I will notify you if the extra time will cause delays to other appointments.

3. Access to Property
• It is expected that the cleaning areas are accessible for the duration of the service. For safety, privacy, and efficiency, I kindly ask that no one be present in the room or areas being cleaned while I am working.
• If you or any other individuals are present during the cleaning, it may cause delays or interruptions, which could impact the overall cleaning quality and time.

4. Payment Terms
• Payment is due immediately upon completion of the cleaning service, unless otherwise agreed. I accept bank transfer and cash,.
• A late payment fee of may apply to any outstanding balances after 7 days.
• Continued failure to settle payment may result in suspension or termination of further services.

5. Cancellations and Rescheduling
• Cancellations or rescheduling must be made at least 24 hours prior to the scheduled appointment. Failure to provide adequate notice may result in a cancellation fee of 100% of fee will be required.

6. Liability
• I take the utmost care in cleaning your property, but I cannot be held liable for any pre-existing damage or issues not immediately apparent prior to the service.
• You are responsible for securing any valuables or fragile items before cleaning begins.

7. Termination of Service
• I reserve the right to discontinue services immediately if the client fails to adhere to these Terms and Conditions or if unsafe conditions arise during cleaning.

8. . Holiday and Time Off
• In the event that I take time off for holidays or personal reasons, and no cleaning services have been performed during this period, please be advised that it may take longer to complete cleaning upon my return. The backlog of work may require additional time to catch up, and I will notify you in advance of any extended timelines.
9. Amendments
• I reserve the right to amend these Terms and Conditions at any time. Clients will be notified of any changes before the next service appointment.

24/04/2024

https://fundraise.cancerresearchuk.org/page/simones-race-for-life-14074064
Me and Emma Gilroy have signed up for pretty murdder on the 23rd of June for cancer research we need to fundraise at least £50 each so if anyone can help us along the way please do!
I’m back doing my couch to 5k so hoping by doing this it will keep me motivated to complete the couch to 5k about the 5th time I’m attempting so here goes 🏃‍♀️🤞

Cancer is happening right now, which is why I'm taking part in a Race for Life Pretty Muddy to raise money and save lives. 1 in 2 people will be diagnosed with cancer in their lifetime. Every single pound you donate makes a difference to Cancer Research UK’s groundbreaking work, so please sponsor ...

03/01/2022

Happy to new year to all my clients old and new. I hope everyone had a lovely Christmas and I hope 2022 is good to everyone.
Thanks for making 2021 amazing for me.
I Just wanted to take some time to thank all my clients for the cards,gifts and money over the Christmas period I really appreciate it all♥️
I’m back to work on Wednesday the 5th and I’m looking forward to seeing you all again, I have really enjoyed my time off over Christmas with my wee family it was well needed full of lazy days and eating to much food, deserts and chocolates 👨‍👩‍👦🎄🎅🏼.

Just a wee note I am fully booked and I’m not taking on any new clients or cleans as it stands Unfortunately. But keep an eye out on my page for any updates and just to see what we are up to and for cleaning tips.

Love simone ♥️

17/10/2021

Wee Sunday shift in my fav place 💕💕💕

15/10/2021

A nice pre-tenancy sparkle clean completed on a new build this morning, was such a nice flat with lots of space ✨✨✨

I’ve been a bit quite on here lately so will try post a bit more 💕
Simone ###

19/09/2021

Ahhhh I’ve never been so happy to be back at my work after ten days in insolation… the peace and quiet is blisss and I’m so happy to be back
Doing what I do best, my cleaning is soo very therapeutic to me I’ve missed it!! Look forward to seeing you all this week 💕💕✨

08/08/2021

Well that’s our first week done after a week off and it was busy busy 😅, this is the last week Emma will be at all my regulars with me as she is back off for her last year at high school can’t say I’m not absolutely gutted about this as I will miss her and all her help but no doubt you will all see her during any school holidays again. She will still be attending end of tenancys with me at weekends and in the evenings though 😁! Another busy week ahead again💪🏼✨💕

30/07/2021

End of tenancy clean completed last Friday by myself & Emma ✨💕

30/07/2021

Happy Friday everyone, I hope you all have a lovely weekend, I have had a lovely week off with the exception of a few cleans 💕✨, I’m feeling very grateful today for all my wonderful clients, and for all the other cleans that come my way, when you support a small business you a supporting someone’s dream come true 💕I am refreshed and looking forward to getting back to work I have a busy week ahead of me but I wouldn’t want it any other way ✨✨✨

27/07/2021

A wee video of a clean we done, this was an after works/pre Tenancy clean so there was a bit of dust in rooms, kitchen units, around skirtings on the doors etc, also new carpets had been fitted so some excess fluffy bits from the carpets, I wish I had taken some befores but again myself, Emma & Aaron decided to just get stuck right in and blast through this.
(I rushed through the video as the owner of the house came back and I wanted to get down to speak to to her 😂😅)
🧼✨💕

25/07/2021

Another end of tenancy clean completed by myself & Emma on Friday this one included a quick oven clean also ✨❤️