07/10/2026
MY CLEANING NON NEGOTIABLES
1 - If I say I’m fully booked, I’m fully booked. It’s not me being difficult, I am simply protecting my time and the standard of work I provide.
I won’t overfill my diary to the point of burnout… I’ve learnt my lesson regarding that!
I also only cover certain areas, being local DOESNT automatically mean it’s an area I work in.
2 - I price based on the level of care, detail and consistency I provide, I know I’m not the cheapest cleaner and I am absolutely ok with that.
My pricing reflects the standard of work, the products I use and the experience I bring and the care I put into every home.
You are not paying for my time - my time is not for sale. You’re paying for my experience, my knowledge and the standard of work I have built over the years.
3 - I don’t book you in for a set amount of hours. I know what needs doing and I stay until your maintenance clean is done to the standard I provide.
Some cleans take longer, every home is different, that’s just the nature of the job.
4 - Respect and communication go both ways. Whilst I always do my best to respond to messages and enquiries as soon as I can, I run my business entirely on my own alongside real life responsibilities and caring commitments behind the scenes. Messages or enquiries sent in the evenings or at weekends or outside my working hours will be replied to when I’m next available.
5 - My boundaries aren’t personal!
My working hours, cancellation policy, payment terms and availability are there for a reason.
6 - I don’t offer every type of cleaning.
Deep cleans, end of tenancy, builders cleans and “just a quick clean” are not services I offer.
I specialise in regular maintenance cleansing - and I’m very good at it.
7 - I don’t follow cleaning trends because they’re popular, I use products I trust and know what works. If something is going viral on social media, it DOESNT automatically mean it belongs in your home.
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