25/04/2021
⭐️⭐️⭐️ Customers Update ⭐️⭐️⭐️
We have had a few queries regarding the new prices and waiting times, we would like to try and explain in more detail the reasoning behind this. We hope all our loyal customers are able to understand.
1. The cost of living has been raised ( wages, rates etc ), also all our suppliers who sell us high quality products have all raised their prices unfortunately and due to being closed for lockdown for so long we have had to incorporate this into the new pricing system, which in previous years we have not had to do.
2. We are also now offering spray hand polish and tire shine to every car inside and out which is worth £6, so you will be getting another service added to your wash.
3. You may have noticed a new look to the car wash customer waiting building and toilets. During lockdown we have revamped the customer waiting area ,the customer toilets and the washing area concrete floor/ drains. We are also waiting on new signs from a local company, as we are trying to stay local to help other companies after Covid.
4. Waiting times over the last week have been longer due to customers cars being a lot more dirtier than normal due to lockdown and not being able to have washes as regularly. We want all our customers to have A professional finish therefore it is taking double the time and effort to achieve this. Unfortunately during very very busy periods we are unable to offer inside and out it will just be outside only. We will have a sign out when this is happening.
5. On the third lockdown some of our staff members decided to go back to their home countries, now the UK has restrictions on travel they are unable to return to the UK at the moment due Covid restrictions. We are working as fast and efficiently as possible but we would like all our customers to have a professional clean therefore waiting times will be longer. We know that this can be frustrating at times but we are hoping that it will just be a few weeks until we are able to get our staff members back and things will turn return back to normal.
6. Due to being short staffed we are also thinking about the welfare and wellbeing of our staff ,therefore we have decided to close the car wash every Tuesday, so the staff can regenerate and have a well deserved rest after a very physical demanding job.
I would like to take this opportunity to thank everyone who has returned after lockdown! We really appreciate every customer. It has been a hard time for all of us but we have all managed to pull together and get through it. Our aim is to make sure every customer has a high quality professional wash.
We hope this explains everything more.
If you have any questions please feel free to message us.
We look forward to seeing you all back again.
The A22 Hand Car Wash Team
