16/06/2026
You don't expect a washroom service round to turn into a wildlife rescue. But that's exactly what happened to our team last week.
Our operative Stacy spotted a peregrine falcon in distress mid-service. Most people would've called someone. Stacy did too - but she called our driver Alfie, because she happened to know something most of us didn't: Alfie is a trained bird handler.
He was working nearby, came straight over, stayed with the falcon and made sure it was safe and unharmed before either of them carried on with their day.
We talk a lot about taking pride in the work. Turns out that instinct doesn't switch off when there's a falcon involved.
Proud doesn't quite cover it, Stacy and Alfie. The hidden talents in this team never stop surprising us.