The Carpet Repair Guys

The Carpet Repair Guys Award-winning carpet repair specialists with over 20 years of experience. When you want the best, book the best.
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We restore burns, holes, stains, pulled loops and damaged carpets, saving customers thousands compared to replacement. The Carpet Repair Guys are specialist carpet repair experts covering London, Kent, Essex and Surrey. With over a decade of experience, we help homeowners, tenants, landlords and businesses restore damaged carpets without the need for costly replacement. We repair burns, pet damage

, carpet tears, pulled seams, holes, threshold damage, stair damage and general wear, using advanced techniques designed to achieve the best possible results. Many carpets that people assume need replacing can often be professionally repaired, saving both time and money. Our work is trusted across the South East, with over 100 five-star reviews and a reputation for delivering outstanding results. We take pride in helping customers extend the life of their carpets and avoid unnecessary expense. We also offer advanced carpet cleaning services to keep carpets looking fresh, clean and well maintained. If your carpet has been damaged and you're unsure what can be done, feel free to get in touch — we’ll always offer the most suitable solution for your carpet.

26/05/2026

Big thank you to QEP for the delivery that landed today 🙌

We’ve been sent some lovely new Roberts tools and, as people who genuinely love the technical side of carpet repair, it’s always exciting getting our hands on quality kit that helps us achieve the best possible finish for our clients.

We’re looking forward to putting these to work this week on some carpet repairs across London, Kent and beyond 👀

There’s something satisfying about using the right tools for the right job, and we’ll be sharing some videos soon so you can see them in action.

A genuine thank you to QEP for sending them over — very grateful and excited to get started 👏

Watch this space 🎥

26/05/2026

Big thank you to QEP for the delivery that landed today 🙌

We’ve been sent some lovely new Roberts tools and, as people who genuinely love the technical side of carpet repair, it’s always exciting getting our hands on quality kit that helps us achieve the best possible finish for our clients.

We’re looking forward to putting these to work this week on some carpet repairs across London, Kent and beyond 👀

There’s something satisfying about using the right tools for the right job, and we’ll be sharing some videos soon so you can see them in action.

A genuine thank you to QEP for sending them over — very grateful and excited to get started 👏

Watch this space 🎥

21/05/2026

🚨 “The carpet cleaner shrunk my carpet!” 😳

Well… not quite.

This one is a perfect example of why you should never jump to conclusions when it comes to carpet problems.

The customer understandably believed the carpet cleaner had caused the issue after the carpet retracted at the doorway following a clean.

But when I attended to inspect it, the real issue became obvious 👀

❌ Poor original fitting.

The carpet had not been fitted or tensioned correctly in the first place, and the cleaning process simply exposed an existing problem.

Once cleaned, the carpet retracted and lifted back at the threshold, making it look like the cleaner had caused the damage — when actually, the issue had started long before they even arrived.

This is why proper installation matters so much and why carpet cleaners sometimes unfairly get blamed for problems that were already there.

The good news? We were able to re-stretch and put things right 🙌

Have you ever had a tradesperson blamed for something that wasn’t actually their fault? 👇

19/05/2026

🚨 OVER 20 bits of damage… caused by HOUSE RABBITS! 🐰😳

Yes… house rabbits.

This client thought they were cute little fluffy pets… until they turned into tiny demolition experts 🤦‍♂️

Chewed carpets ✅
Destroyed thresholds ✅
Door frames attacked ✅
Absolute chaos ✅

The customer called us in to save the day before the rabbits became… rabbit stew 🍲😂

In all seriousness, this is exactly why specialist carpet repair exists. Instead of replacing huge areas of carpet, we repaired the damage and got things back under control 👊

Would YOU let house rabbits roam free? 👀👇

Watch till the end for the transformation 🎥

Burnt your carpet with an iron, hair straighteners or something hot? 🔥Did you know that in some cases, we can repair bur...
13/05/2026

Burnt your carpet with an iron, hair straighteners or something hot? 🔥

Did you know that in some cases, we can repair burns without needing to cut a patch into your carpet?

Our specialist patchless burn repair service is designed for carpets where the burn has not gone all the way through the fibres and backing. Using advanced repair techniques developed through years of experience, we’re often able to carefully remove, blend and restore the damaged area, taking the carpet back to a much better condition — without a burn visible.

In this case, the customer had an iron burn on their carpet. After carrying out a full assessment, we confirmed that the damage was suitable for our patchless repair method. The result? A huge improvement, no patch required, and a very happy customer who avoided the cost of replacing the carpet. 👌

It’s important to remember that not every burn can be repaired this way. If the carpet has burned all the way through, then a patch repair would normally be required instead. But this is exactly why every job is individually assessed by us first, as we always look at all available repair options to determine which method is the most suitable for your particular carpet and type of damage.

Sometimes accidents happen… but replacing your carpet isn’t always the answer.

📍 Covering London, Kent, Essex & surrounding areas
🏆 The UK’s only award-winning carpet repair specialists
📩 Send over photos or a short video for an assessment

07/05/2026

Cat vs loop pile carpet… 🐈⬛💥

And this one was BAD.

The customer thought the carpet was finished after their cat completely unravelled the doorway area 😳

Loop pile carpets are one of the hardest carpets to repair once they start pulling and running, which is why so many people get told they need replacement.

But not this time.

Using specialist repair techniques, we managed to stop the damage, rebuild the area, and save the carpet from replacement 👊

This is exactly why carpet repair should always be explored before spending thousands on new flooring.

The Carpet Repair Guys
“We work magic so you don’t replace.”

What do our customers say??Fantastic service and experienceI contacted the Carpet Repair Guys after a tradesman’s expand...
06/05/2026

What do our customers say??

Fantastic service and experience
I contacted the Carpet Repair Guys after a tradesman’s expanding foam canister exploded over our wool carpet last week. Considering the carpet is relatively new and costly we were not happy….
I sent over a few images of the damage and Richard responded within seconds with advice and solutions on how to get the carpet back to looking like new. I also received a quote from him very quickly. He managed to fit us in this week.
The work is done now and I’m so surprised by the results! The unsightly stains and damage have disappeared. By the looks of it, Richard may have studied at Hogwarts…..
But seriously, we’re so happy with the results. From starting the job, Richard was friendly, professional and very thorough in his explanation of the procedure. He’s also saved us a lot of money on replacing the carpet. I have no qualms about recommending him to friends and family although I hope I don’t have to!
If only all tradesman were like Richard, things would be much easier.
Thanks for the incredible work - much appreciated!

This one was on another level…Today’s job was a burn like I don’t see very often — nearly a metre square 😳Most people wo...
05/05/2026

This one was on another level…

Today’s job was a burn like I don’t see very often — nearly a metre square 😳

Most people would look at that and say:
“That carpet’s done… full replacement.”

But this is where experience makes the difference.

No patch.
No cutting the carpet out.
No costly replacement.

Just a precise, specialist repair that completely removed the damage and saved the tenant from replacing the entire room 💥

Accidents happen… it’s part of life.

But when you call The Carpet Repair Guys…
miracles happen.

🔥 NO PATCH. NO JOIN. NO TRACE. 🔥Most people think once a carpet is burned… that’s it.Cut it out. Patch it. Live with the...
01/05/2026

🔥 NO PATCH. NO JOIN. NO TRACE. 🔥

Most people think once a carpet is burned… that’s it.
Cut it out. Patch it. Live with the join.

Not anymore.

Yesterday we removed an iron burn without cutting, without replacing, and without leaving a single visible repair 👇

This is our advanced patchless repair method — a technique very few in the UK can offer.

✔️ No patch
✔️ No joins
✔️ No mismatch
✔️ No weak points

Just a clean, seamless finish that blends straight back into the carpet like the damage was never there.

This method is perfect for:
• Iron burns
• Light heat damage
• Surface burns
• Small localised damage

It’s quicker, more effective, and most importantly…
completely invisible when done correctly.

This is exactly why customers call us instead of replacing carpets.

Because when you want the best… you book the best.

⸻

📍 Covering London, Kent, Essex & surrounding areas
📩 Send photos for a fast quote

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InvisibleRepair CarpetSpecialist LondonTrades KentBusiness EssexHomes HomeRepairs BeforeAndAfter PropertyMaintenance TradeSecrets CarpetExperts NoPatch RepairDontReplace UKTrades Trustpilot5Star FlooringExperts

28/04/2026

EXPANDING FOAM… GONE WRONG 😳

We were called out last week after an air con job went badly wrong…

An engineer was using expanding foam…
The canister exploded all over him 💥

He panicked — ran straight through the hallway…
…and covered the carpet in foam.

Now here’s where it got worse 👇

Instead of leaving it to dry…
they tried to clean it with acetone ❌

That didn’t fix it…
It destroyed the carpet completely.

At that point, there was only one option left —
a full patch repair.

So we got the call 📞

Came in… assessed the damage…
and did what we do best 👇

Saved the carpet.

The customer?
Absolutely over the moon. Straight online leaving reviews 🙌

Because this is what it’s about…

✔️ Saving carpets
✔️ Saving customers thousands
✔️ Putting smiles back on faces

We are The Carpet Repair Guys.
And what we do… it’s in the name.

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UKTrades BeforeAndAfter HomeRepair CarpetSpecialist FlooringExperts PropertyMaintenance KentBusiness LondonBusiness TradeFails CustomerSatisfaction RepairNotReplace SaveMoney HomeCare ViralUK UKHomes

Address

St Marys Island
Chatham
ME43

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 2pm
Saturday 9am - 2pm

Telephone

+447796114019

Website

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