23/07/2026
Honesty and integrity are at the heart of everything we do. ❤️
This week we’ve had a couple of bookings that didn’t work out, not because we couldn’t clean the furnishings but because it wouldn’t have solved the issue for our customer.
The first was a leather sofa for a good customer which upon inspection was suffering some damage from cat scratches, we could have cleaned it but to be honest it was in otherwise fab condition and we knew that with a restoration from a leather specialist we know, it could look brand new, so we referred them.
The second was a wool rug which again was looking great apart from a shaded mark, upon inspection this was identified as pile reversal, which is a peculiarity of wool, again a clean wouldn’t have solved the issue for the customer.
Many companies could just show up, clean the items to the best of their ability and take the money. We on the other hand would rather be down in takings for the day and not leave you with an end product that’s going to spoil the effort you’re making to make your home look great.
Choose wisely when you book a company, not many might be so honest with you 👀