South West Tanks Limited

11/11/2025

*** PHONE ISSUES ***
We are swapping to a new phone system today and although I was told initially that we would have no down time, it now appears we have no phones for up to 4 hours. The freephone number is still working so please contact on 0800 8 247 248.
Thank you

27/10/2025

I couldn't say it any better. We have no storage facility left and are unable to empty any septic tanks until the sites reopen. Us smaller tanker companies are really struggling at the moment! Each year it gets a little worse!

South West Water currently has no treatment plants open in Cornwall or Devon, and we want people to be aware of the waste crisis that’s happening right now.

We're tankering waste all the way to Bristol and Somerset just to keep the county functioning at the moment, making 300+ mile round trips for every load.

We're genuinely sorry that our capacity is limited as a result, and we're doing everything we can, but the reality is that this isn't sustainable for Cornwall.

Local businesses are being affected, the environment is suffering, and frankly, it's not good enough.

Cornwall deserves proper waste infrastructure. This crisis shouldn't be happening, and the people and businesses of Cornwall shouldn't be paying the price for it.

We'll keep fighting to serve you as best we can, but this situation needs fixing - and fast.

Cornwall deserves better.

19/06/2025

Septic tank emptying in the sunshine yesterday.

12/08/2024

Just a quick post to let everyone know that Vikki will be having surgery on the 20th August. She will have an 8 week recovery time and following surgery there will be regular hospital appointments, which may mean a delay in responding to telephone calls and emails.

We hope you can bear with us, we are a small family run company with no staff to take over while Vikki is away from the office.

Thank you for your understanding ❤️

24/06/2024

Are there any self-employed labourers that would be interested in some extra work? Must be cis registered - DM me if interested :)

21/02/2024

08/12/2023

To all our customers:
We would like to apologise again for the delay in emptying your septic tanks. If you are waiting - you will know that we had a tanker breakdown at the beginning of November. We have sourced a new (new-to-us) tanker, which we thought we would have had delivered by now, but this has been delayed. We are hoping to take delivery next week and will keep you informed as soon as I can start booking you back in.

Jason and I would like to thank all of you for being so understanding with the delay and completely understand if you have had to source another company to get you emptied before we can get to you. xx

18/09/2023

PLEASE NOTE:

JASON AND I WILL BE ON ANNUAL LEAVE FROM THE 8TH OCTOBER THROUGH TO THE 28TH OCTOBER.

WE ARE TRAVELLING TO SPAIN BY VAN, BUT WILL HAVE ACCESS TO EMAILS AND PHONE CALLS. THERE WILL BE NO ADDITIONAL CHARGES FOR YOU CONTACTING US THROUGH THIS TIME.

GRAHAM WILL OUT ON THE ROAD DEALING WITH EMERGENCY BLOCKAGE CLEARANCES AND SEPTIC TANK EMPTY'S.