Your one-stop shop for a cleaner home! Not responsible for pre-existing damage or wear & tear. J.A.C DESIGN Takes great care when providing sofa, upholstery, and carpet cleaning services. However, by booking our services, the customer acknowledges and agrees to the following:
Limited Liability
While our technicians follow industry-standard procedures, J.A.C. DESIGN is not liable for any damage to furniture, flooring, décor, or other household items that may occur during or as a result of the cleaning process, including but not limited to:
Pre-existing wear, fading, stains, or structural weaknesses
Damage caused by materials that are not colour-safe or water-safe
Issues arising from incorrect manufacturer care instructions or hidden defects in the item
Customer Responsibility
The customer is responsible for:
Removing fragile items, valuables, electronics, and breakables from service areas prior to cleaning
Informing the technician of any known issues, previous damage, or material sensitivities
Ensuring there is clear and safe access to all work areas
No Liability for Incidental or Indirect Damages
J.A.C. DESIGN will not be responsible for any indirect, incidental, or consequential damages, including but not limited to loss of use, replacement costs, or reduced value of items. Inspection Before & After Service
Customers are encouraged to inspect the serviced areas before the technician leaves. Any concerns must be raised immediately. No Guarantee of Stain Removal or Results
Due to differences in fabric types, age, condition, and previous cleaning methods, results cannot be guaranteed, and certain stains may not be fully removable.
