09/22/2026
💚A FEW IMPORTANT CLIENT REMINDERS FROM BOGH CLEANING CO. 💚
As we head into cold & flu season, I wanted to take a moment to touch base on a few important policies and expectations moving forward.
🤒 SICKNESS & RESCHEDULING
If you or anyone in your household is sick with a contagious illness, please let me know before I arrive. I am more than happy to reschedule your cleaning until everyone is feeling better.
As a cleaning professional, I am working directly in bathrooms, kitchens, and throughout your home, so being exposed to illness can have a major impact on me and my ability to work. I would never knowingly enter your home while I am sick and put your household at risk, and I ask that the same courtesy be extended to me.
If someone in the home is visibly or knowingly sick when I arrive, I will consider the situation unsafe working conditions and will leave and reschedule the service.
There will be NO 24-hour cancellation fee for illness. Please do not feel like you have to let me come into your home because you’re worried about being charged a cancellation fee. Your health and mine come first.
If illness becomes a recurring issue with a client, I may need to take further action regarding future bookings.
✨PAYMENT✨
As outlined in my client agreements, payment is due on the day of service.
I completely understand that life gets busy and that people can occasionally forget. a friendly reminder here and there is no problem at all!
However, having to repeatedly follow up for outstanding payments puts me in an uncomfortable position and takes time away from running my business. Please ensure payment is made on the day of your cleaning unless we have discussed another arrangement beforehand.
🏠 BUSINESS EXPENSES / CLAIMING CLEANING SERVICES
I have absolutely no issue providing the necessary documentation for clients who operate a home-based business, such as having a dedicated office or workspace within their home, where my cleaning services are genuinely related to that business space.
If your business does not operate from your home and the cleaning is strictly for your personal residence, I cannot represent the cleaning as a business-related expense on your behalf.
This policy is in place to protect both you and my business. I run Bogh Cleaning Co. with honesty, professionalism, and full transparency, and I want to make sure my invoices accurately reflect the services being provided.
Also for those of you that don’t know I am Insured, licensed and expanded into commercial.🤗
I truly appreciate all of my clients and the trust you place in me to care for your homes. These policies aren’t meant to make things difficult — they’re simply here to make sure expectations are clear and that I can continue providing reliable, professional service to everyone. 💚
Thank you for understanding and respecting my business policies!
— Bogh Cleaning Co. 🌿