03/26/2022
There once was a day where we had no idea what we were doing…We slowly learned the tricks of the trade through trial and error, however we had one client in particular who stayed on
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This client was not our typical client, he was a local farmer. Our team was struggling to deal with the centre console of their farm truck that was caked with mud from their new puppy that loved to run through the mud.
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After talking to the owner of the vehicle, he told us to hold on…We waited unsure of what was about to happen, when he returned his hands were full of tools. The team was confused, he then proceeded to disassemble the centre console without a second thought.
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When we asked about why he did that, he told us that we were now able to powerwash it, through our time detailing newer, more luxurious vehicles we almost lost touch of how handy some of our customers could be.
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Although this is an outlier in our typical detail jobs, it helps us keep in touch with what it means for us to think outside the box. Obviously this is not a practical choice for most vehicles, but it taught us a valuable lesson on listening to the customer.
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We may be the experts in the detailing world, however there is no chance that we know everything. Instead of blowing off the customers' idea and thinking “We are the professionals” we were able to learn more about keeping an open mind and thinking outside the box.
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Ever since that day, we have taken a different look at every single job we complete and think about how we can make our services even better. This one customer interaction was able to show us a lot about what we do and how we do it, sometimes the best solution is one that you may not see right away
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We offer service that is incomparable with those around us. An experience that goes above and beyond. One that you will not regard as “just another detail”. That is something we believe you cannot “get done better for a better price”.
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Give us a call or text, or send us an email at any of the outlets below.
Let us serve you an unforgettable detailing experience, 100% guaranteed.
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Phone: 647-549-0512
E-mail: [email protected]
Website: www.blackdogdetailing.ca
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We set our standard, and will never disappoint!
Automotive Detailing in the GTA