04/08/2026
Goodmorning all,
A little bit of honesty from me. 💛
The last couple of weeks have been hard..
If I’m being completely transparent, we haven’t been at our best when it comes to communication, and for that, I’m truly sorry.
Running a business means people often only see what’s happening on the outside. They don’t always see what’s happening behind the scenes.
Our beautiful Operations Manager, Kay, recently lost her mum. Watching someone you care about go through that kind of grief changes your priorities very quickly. Family will always come first at Mums That Scrub, and it always will.
At the same time, we’ve had team members move on to new opportunities, welcomed new faces, dealt with sickness through what is our first winter with a much larger team, and simply tried to keep everything moving while still showing up for our clients every single day.
None of that is an excuse.
It’s simply the truth…
We’re human. We hurt. We get sick. We grieve. We adapt. We learn. And sometimes, despite giving everything we’ve got, we still fall short.
If you’ve experienced slower replies, changes to your booking, or felt like we haven’t communicated as well as we normally do, I genuinely am sorry.
The one thing I can promise is that we will never stop owning our mistakes and we will never stop trying to be better.
Behind this scenes are real people. Women who are mums, daughters, partners, friends and carers. Women who celebrate life’s highs together and carry each other through its lows.
This business has never been built on perfection.
It’s been built on people. People who care deeply, work incredibly hard, own their mistakes, and get back up every single day to do better.
To every client who has shown us grace, understanding and kindness over these past few weeks… thank you.
You have no idea how much it has meant.
We’re finding our feet again, we’re strengthening our team, and we’re excited for what’s ahead.
Thank you for sticking with us.
Love an gratitude always,
Grace 🤍
Owner | Mums That Scrub🌼
