I have great attention to detail, provide a reliable and trustworthy service, hold myself and my work to a high professional standard. Payment: Full payment is strictly required upon completion of the cleaning service, this can be paid by Cash or Bank transfer and the receipt forwarded to me. Overdue payments are subject to a late fee.
2. Holidays: Bookings can be made on public holidays with pr
ior arrangment and agreement at a discussed rate.
3. Schedule Changes or Cancellations: Please notify me as soon as possible with any changes or cancellations. I will always try to accommodate your schedule but changes or cancellations need to be made 12 hours prior to your booking, If a cleaning appointment is cancelled less than 12 hours in advance, or if I'm unable to enter the house, a cancellation fee of 50% of that cleaning’s cost will be charged.
4. Feedback: Each of my clients has different needs. Please keep me informed of any comments or suggestions you may have. The more specific your feedback, the better job I can provide.
5. Cleaning Times: I do my best to be prompt and meet the cleaning time indicated, but traffic and other clients may affect our schedule. If I'm going to be more than 10 minutes late, I will contact you.
