Abdulla Khalaf Al Otaiba, Head office in Electra Street Abu Dhabi with branch offices in Barsha, Al Qusais Musaffah and Najda. About Us
PROFILE
PROGRESS rent a car is part of the PROGRESS Group of Companies, owned by Mr. Established in March 2010, PROGRESS rent a car provides individual and corporate car rental and leasing, bus services, recovery services and international reservation services. VI
SION
To be an innovative transportation provider, that understands the comprehensive business & leisure requirements of - & delivers best of the class products, solutions and services to individuals, corporate and Government sector – UAE-wide and in future globally. MISSION
PROGRESS rent a car is committed to provide total Customer Satisfaction by meeting business requirements and exceeding service level expectations of customers through constant monitoring of feedback and to keep identifying new opportunities for improvements through continuous quality control and conforming to the PRAC HS & E policy. VALUE
Quality Assurance
PROGRESS rent a car is based on quality assurance. Quality, reliability, on time delivery and service excellence are to be our greatest assets. This applies to the entire organization both – in terms of products, people and our way of doing business. Our customers shall always feel confident that our products and services cover their needs and meet and exceed their expectations. This policy can only be achieved through targeted and systematic quality management. Customer Service
PROGRESS rent a car focuses on customer service by being available to the customers at all times. Products and services are being delivered to the customers at the right time, competitively priced and quality assured. HSE Policy
Our HSE policy is zero harm. We encourage this zero incident mindset to all employees, suppliers, subcontractors and partners. Environmental Policy
Our commitment is for the long-term. When it comes to environment, as in every area of our business, PRAC is driven by difference. Minimize and control paper consumption (decrease the font size and margin size when printing)
Switching off lights and electronic devices when not in use
Dry car wash
PRAC 5 step environmental driving habits
Carbon management