03/05/2020
Great company!
Gloria is a GREAT face to this company. I am an A-type person and she was prompt, thorough, and super friendly with all communication and dealings with my building. We live in a condo complex downtown by the ballpark and she arranged all the required documents for insurance and whatnot that our building requires of all vendors. Usually, I have to be the go-between for a vendor and our building manager, but Gloria took care of it all herself without me asking. EXCELLENT.
James (son of the founder) and another technician showed up on time to our condo to clean and polish our bathroom vanity tops and kitchen counter tops (all Silestone/Quartz) and clean the floor grout in both bathrooms and completely descale and renew the porcelain tile in our master shower. They first did a thorough inspection of what needed to be done and came to the same quote I was given over the phone by Gloria (after I texted her pictures and measurements). *They would have come out to give the initial quote, but I just wanted to do it over the phone, so I appreciate them accommodating that.
Work was done well and in a timely fashion with no issues. James and his assistant were both very friendly, cheery, and polite. I did have to point one small area out for them to redo in the corner of my kitchen counter, but they jumped right on it and fixed it immediately.
James gave us recommendations on what to buy off Amazon to keep the surfaces in good condition until the next suggested maintenance in 1-2 years, as well as a complimentary bottle of carpet spot remover. We enjoyed having them in our home and won't hesitate to recommend them in the future.
Read on YELP:
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