Our Story
Royalty Carpet & Upholstery Cleaning has been a family business since 1986. Robert Winchell opened Royalty Carpet & Upholstery Cleaning in 1986 after retiring from the Air Force in Merced, California. In 2010, Robert decided to try his hand at a second retirement, and his son, Craig Winchell took over the family business and renamed the company to Royalty Carpet & Tile Cleaning.
It's important for us to continue to focus on our customers. We treat each person, and each job, as a unique opportunity to establish a long term relationship. With over 30 years in the industry, we couldn't have done it without our wonderful customers!! Our company mission statement, "personalized service, committed to excellence" applies to everything that we do and adds value to every job. We take our time to listen to you in order to find the best solution for you. Each job is unique and we bring our wealth of knowledge and experience to make sure that you are happy!
My name is Kelly, and I have been active in Royalty Carpet & Tile Cleaning as the office manager now for over ten years (how time flies) and recently become co-owner when we decided to relocate the business to Texas.! I began in the office while I finished up my business degree at the UC Merced, but found that I really enjoyed being out in the field with Craig. There is no other job where people are so happy to see you and really appreciate you, and I enjoy the challenge of finding just the right chemistry to get wow results!