09/19/2024
Dear Valued Clients,
I hope this message finds you well. I am writing to inform you of an important update to our cancellation policy, effective immediately.
In order to maintain the quality of service and to accommodate scheduling demands, we will now be implementing the following cancellation fees:
1. Cancellations with less than 24 hours’ notice will be charged the full amount of the scheduled cleaning service, unless rescheduled for a day within the same calendar week.
2. Cancellations with less than 48 hours’ notice will be charged a $50 cancellation fee unless cleaning is rescheduled for another day within the same calendar week.
We understand that unforeseen circumstances arise, and we will always do our best to be flexible. However, these fees are necessary to ensure our scheduling commitments are honored and to compensate for the time reserved for your cleaning.
Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to reach out.
Thank you for your understanding,
Brittany Garrett, Suds In The Bucket
