08/09/2026
🐾 A little clarification from Paws & Polish 🐾
I’ve debated whether to post this, but I feel it’s important to clarify something that has recently appeared online about my business.
Following a genuinely disappointing experience at a local pub venue, I shared an honest account of what happened and the response we received when we raised our concerns. My comments on my nieces post were not anonymous, and I was simply sharing our experience as a customer.
Since then, several comments have appeared from someone claiming that they “no longer use” Paws & Polish because I am supposedly a bully.
I have never had any contact with this person, they have never used my cleaning or dog-sitting services, and I have no record of them ever making an enquiry or booking with my business. They also do not appear to live within the local area in which Paws & Polish operates.
I’m therefore disappointed to see statements being made about both me personally and my business by someone who has never actually been a customer.
I’m not going to get drawn into an online argument or respond in kind. My reputation matters enormously to me, and after building Paws & Polish through recommendations, repeat customers and genuine relationships with the lovely people and pets I look after, I would much rather let my actual customers speak for me. ❤️
If you have used Paws & Polish and have been happy with my service, I would be incredibly grateful if you could take a moment to leave an honest review on my business page. ⭐️
Reviews and recommendations make such a difference to a small local business, and your support means more than you probably realise.
Thank you, as always, to all my wonderful customers for your continued support, trust and kindness. 🐾❤️
Jane
Paws & Polish
