30/10/2026
👑✨ OVEN GODDESS – TERMS & CONDITIONS ✨👑
Professional Oven Cleaning Services
At Oven Goddess, we pride ourselves on delivering a professional, reliable and high-quality service. Please read our Terms & Conditions before booking.
📅 BOOKINGS & APPOINTMENTS
All bookings are subject to availability. Please provide accurate details of your appliance and advise us of any known faults or damage before your appointment.
⏰ 48-HOUR CANCELLATION POLICY
We operate a strict 48-hour cancellation and rescheduling policy.
✅ At least 48 hours’ notice – no cancellation charge.
❗ Less than 48 hours’ notice – a cancellation charge of up to 100% of the agreed cleaning price may apply, where fair, lawful and proportionate to our actual loss.
❗ Missed appointments or failure to provide access may also result in a reasonable charge.
We understand that genuine emergencies happen and will consider exceptional circumstances individually.
Your statutory cancellation rights are unaffected.
🏡 ACCESS & PREPARATION
Please ensure:
• Safe access to your oven and surrounding work area.
• Electricity and hot water are available where required.
• Children and pets are kept safely away from the cleaning area.
🔥 OVEN CONDITION & CLEANING RESULTS
We always aim for outstanding results. However, permanent staining, corrosion, scratches, heat damage and heavily ingrained carbon may not be completely removable.
Existing wear or damage may become more visible following cleaning.
🔧 OVEN GLASS, SEALS & COMPONENTS
Oven doors, glass panels, seals and removable components will only be removed where safe and appropriate.
Please inform us of any existing damage, loose fittings or faults.
We take reasonable care with every appliance and accept responsibility for damage caused by a failure to exercise reasonable care and skill.
💷 PRICES & PAYMENT
All prices are agreed before cleaning begins.
Payment is due upon completion unless otherwise arranged.
Any additional work or charges will be discussed and agreed beforehand.
❤️ CUSTOMER SATISFACTION
Your satisfaction matters to us!
If you have any concerns following your clean, please contact us promptly so we can investigate and resolve the matter fairly.
🎁 GIFT VOUCHERS & SPECIAL OFFERS
Gift vouchers and promotional offers are subject to their stated terms and conditions.
⚖️ YOUR CONSUMER RIGHTS
Nothing in our Terms & Conditions affects your statutory consumer rights. Customers booking remotely or away from business premises may have additional cancellation rights.
📌 BOOKING CONFIRMATION
Our full Terms & Conditions are available upon request and will be provided before booking confirmation.
By confirming your appointment, you acknowledge the applicable Terms & Conditions, subject to your statutory rights.
✨ OVEN GODDESS ✨
Bringing the sparkle back to your oven!
📞 07857 472737
💬 Book via Facebook Messenger or WhatsApp.
Thank you for supporting a small independent business! ❤️