16/10/2026
How do you know you can trust a cleaning company?
This is one of the first questions we’re asked:
“Are you insured?” Yes, of course we are. But honestly, that’s just the starting point.
When you’re choosing a professional cleaning company, especially for specialist or high risk work, there are a few other questions I’d be asking:
Are they trained in specialist cleaning?
For example, are they trained to deal with biohazards, trauma scenes or other specialist situations?
Can they provide before and after photos?
Not just pretty pictures for social media. Actual evidence of the work they’ve completed.
Can they provide risk assessments and method statements?
This last one might sound like the boring stuff nobody enjoys doing but, you can tell a professional from someone who simply turns up with a mop and bucket.
Risk assessments.
Method statements.
Training.
Insurance.
Correct PPE.
Safe working procedures.
Documentation.
None of it is particularly glamorous.
But when you’re dealing with specialist cleaning, these things matter.
A professional cleaning company should be able to explain what they’re doing, why they’re doing it, what risks are involved and how they’re going to keep everyone safe.
So, next time you’re looking for a cleaning company, don't just ask:
“How much?”
Ask “How do you do it?”
Because sometimes the boring paperwork is what gives you the biggest reassurance that you’re dealing with a professional.
Even if RAM’s are being writing on a Friday night with a takeaway to hand!
